The New York City Department of Correction Information Technology Unit is seeking a candidate to serve as a Director of Change Management and Training We are seeking a Director of Change Management & Training to lead enterprise-wide adoption of new technologies, processes, and ways of working. This role sits at the intersection of strategy, delivery, and people driving successful transitions across global, cross-functional teams while building the training infrastructure that ensures long-term adoption. The ideal candidate will have a strong background in technology leadership, innovation strategy, and team management while performing the below in the key areas mentioned: 1. Change Strategy & Leadership -Develop and execute enterprise change management strategy for major technology and process transformations (Agile adoption, platform migrations, new tool rollouts). -Partner with senior leadership to align change initiatives with business goals and organizational priorities. -Identify change impacts, risks, and readiness gaps across affected teams, and build mitigation plans. 2. Training and Enablement -Design and deliver training programs, onboarding curricula, and enablement materials for new systems, platforms, and methodologies. -Build scalable training frameworks (train-the-trainer models, self-service resources, live workshops) to support adoption across distributed, global teams. -Measure training effectiveness and adjust programs based on adoption metrics and stakeholder feedback. 3. Thought Leadership & Stakeholder Engagement -Author POV documents, case studies, and evaluation frameworks on emerging tools and methodologies to guide leadership decision-making. -Deliver executive-level presentations and demos to build buy-in for new initiatives. -Serve as a trusted advisor to business and technical stakeholders on change readiness and technology adoption strategy. 4. Governance & Continuous Improvement -Establish governance frameworks, compliance processes, and quality controls to support successful change rollouts. -Drive continuous improvement of change management and training practices based on lessons learned across initiatives. Preferred Skills: -Experience with emerging technology adoption (AI, automation, cloud platforms). -Familiarity with project management, Training and collaboration tools (JIRA, Azure DevOps, Learning Management Systems, MS Project, Asana, Monday.com). -Experience managing budgets and resource allocation across multidisciplinary teams. -Background in regulated or government/enterprise environments a plus. -Demonstrated ability to build partnerships and drive cross-functional collaboration. -Experience managing budgets, resources, and a multidisciplinary team. -Expert in design thinking and agile methodologies. -A track record of successful technology ideation and implementation projects. IT PROJECT SPECIALIST - 95710 Qualifications 1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or 4. Education and/or experience which is equivalent to "1", "2", or "3" above. Additional Information