Director of Catering and Events

The William Vale

$100K — $150K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College Graduate.
  • 4 years experience as a Private Events Manager/Supervisor in fine dining or hotel sectors.
  • Strong guest relations background.
  • Exceptional interpersonal skills.
  • Fluent in English; multilingualism is a plus.
  • Demonstrated leadership and organizational skills.
  • Effective problem resolution abilities.

Responsibilities

  • Manage the Private Events Department in line with company standards.
  • Ensure strong financial performance while delivering high-quality guest experiences.
  • Direct and implement the company’s hospitality service and management philosophy.
  • Train staff on customer service best practices and departmental needs.
  • Oversee performance, providing feedback and corrections as necessary.
  • Communicate in a positive manner, fostering a welcoming atmosphere.

Benefits

  • Medical, dental, and vision benefits from day one for full-time employees.
  • 401(k) plan availability.
  • Paid Time Off and Employee Dining Discount.
  • BRI Commuter Benefits and Flexible Spending Account (FSA) for full-time employees.
  • Referral Reward Program.
Full Job Description
Director of Catering & Events is at the forefront of customer service, providing guests with above-and-beyond hospitality to ensure a memorable and genuine experience. The Director of Catering & Events is responsible for the management of the Private Events Department in accordance with company standards, delivering strong financial performance for the company and a high-quality experience for all guests. This role directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff. The Director of Catering & Events will be an exemplary member of the company's hospitality philosophy.

Aptitude for sales, organization, clear communication and follow through on tasks in accordance with NoHo Hospitality Group (NHG) company vision and standards is essential. The Director of Catering & Events will be an exemplary member of the company's hospitality philosophy.

Qualifications
  • College Graduate.
  • 4 years experience as a Private Events Manager/Supervisor, preferably in a fine dining restaurant group or hotel.
  • Previous guest relations experience.
  • Highly developed interpersonal skills.
  • Excellent written and verbal communication skills with fluency in English, multilingualism will be considered an asset.
  • Strong leadership skills, highly developed organizational and multi-tasking abilities and sound administrative skills.
  • Excellent problem resolution skills and outstanding listening skills.
  • Communicate over the phone "with a smile" using a warm tone. Indoctrinate this practice to those around you.
  • Ascertain departmental training needs and provide such training.
  • Knowledge of various food service styles.
  • Familiarity with food and beverage cost controls.

Ability to

  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Follow directions thoroughly.
  • Relate to diverse personalities.
  • Suggestively sell.
  • Work cohesively with as part of a team.
  • Work with minimal supervision.
  • Work flexible hours.
  • Compute basic arithmetic.
  • Input and access information in the property management system/computers.
  • Maintain confidentiality of guest information and pertinent company data.
  • Direct performance of staff and follow up with corrections when needed.

Benefits:
We offer medical, dental, and vision benefits day of hire for full time employees, as well as a 401(k), Paid Time Off, Employee Dining Discount, BRI Commuter Benefits, Flexible Spending Account (FSA) for full time employees, and Referral Reward Program.

Compensation Details

Compensation: Salary ($100,000.00 - $150,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

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