Director of Care Navigation - Vetter Senior Living
Key Responsibilities- Provide leadership and oversight for care navigation processes across multiple communities
- Utilize electronic referral systems to review, prioritize, and respond to incoming referrals in a timely manner
- Analyze clinical, financial, and operational data within software systems to determine the most appropriate placement for each individual (rehabilitation, skilled nursing, or other services)
- Partner with hospitals, physicians, discharge planners, and case managers to coordinate smooth and efficient transitions of care
- Guide and support admissions teams in using referral technology to optimize acceptance decisions, response times, and conversion rates
- Ensure accurate documentation, communication, and follow-up within referral and EMR systems to support continuity of care
- Collaborate with facility leadership to align placements with clinical capabilities, census goals, and resident needs
- Identify trends within referral data and software systems to improve processes, enhance outcomes, and drive growth
- Build strong relationships with referral sources by demonstrating responsiveness, professionalism, and expertise in navigating care options
- Travel periodically between assigned locations to support teams and strengthen relationships
Qualifications- Licensed nurse (RN preferred) and healthcare leadership experience
- Minimum 3--5 years of experience in post-acute care, senior living, admissions, or care coordination
- Experience using EMR systems, hospital referral platforms, and admissions/CRM tools
- Strong clinical judgment with the ability to match patient needs to appropriate levels of care
- Excellent communication, organization, and relationship-building skills
- Ability to manage multiple priorities and make timely, data-informed decisions
- Willingness to travel within Nebraska
Why Join Vetter Senior Living?- Be part of a mission-driven organization where we are truly Family Serving Family
- Work alongside leaders committed to Excellence, Integrity, Teamwork, and Serving
- Opportunity to influence care transitions and outcomes across multiple communities
- Supportive culture focused on growth, development, and leadership excellence
- Competitive compensation and comprehensive benefits
Apply TodayIf you are passionate about improving the lives of seniors and leading innovative, technology-supported care navigation, we invite you to apply.
Apply online at: www.vetterseniorliving.com
