Director of Campus Enterprises

University of North Carolina at Greensboro

• $115K — $130K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field plus 10 years of experience, or a Master's degree plus 8 years of experience.
  • Experience in managing complex budgets.
  • Knowledge of food service and campus store operations.
  • Ability to analyze operational and budget data for decision-making.
  • Certified Auxiliary Services Professional (CASP) preferred.

Responsibilities

  • Manage development and operations of auxiliary services including dining and bookstore.
  • Oversee compliance with contract terms and financial performance.
  • Develop and implement business plans for contracted auxiliaries.
  • Collect and analyze data to inform operational decisions.
  • Collaborate with stakeholders to adapt services to community needs.
  • Lead strategic planning and initiatives for Campus Enterprises.
  • Ensure quality service delivery and handle customer relations issues.

Benefits

  • Engagement in strategic planning and initiatives.
  • Opportunity to work with a diverse team of over 350 staff.
  • Involvement in university committees and working groups.
  • Support for continuous improvement and professional development.
Full Job Description
Posting Details

Position Information

Position Number
000177

Functional Title
Director of Campus Enterprises

Position Type
Administration - Staff

Position Eclass
EP - EHRA 12 mo leave earning

Primary Purpose of the Organizational Unit

Campus Enterprises is committed to providing service excellence, delivering a quality experience to the campus community, enriching the student experience, and supporting student success. The division comprises several units, including Dining, Bookstore, Mail Services, Spartan Card, Vending, Parking, Transportation, Sustainability, and Real Estate, and is made up of over 350 full-time and contracted services staff. Campus Enterprises' annual operating budget is approximately $30 million.

Position Summary

The Director of Campus Enterprises manages the development, operations, and facilities of the University's auxiliary partners, including dining, bookstore, vending, and future partnerships. Reporting to the Associate Vice Chancellor for Campus Enterprises, the Director oversees all aspects of contracted auxiliary services units, ensuring that operations meet contract terms and objectives. This role involves developing operations and business plans for contracted auxiliaries, closely tracking financial performance and contract compliance to minimize institutional risk and maximize financial support. The Director ensures continuous improvement of all contracted auxiliary services and leads the development and implementation of new contracts to serve the campus community. Additionally, the Director ensures that all contracted auxiliary units are self-sustaining and meet revenue and university contribution targets. Responsibilities include collecting and analyzing auxiliary data, preparing reports, visualizations, and presentations, and using data to make informed decisions. The Director collaborates with internal customers and stakeholders to ensure service offerings meet evolving needs and provides strategic planning, policy review, budget formulation, financial management, workforce management, and overall administration of contracted auxiliary units. The Director assures quality services are delivered by contracted auxiliary unit staff and contractor partners and handles the escalation of key service and customer relations issues. As a member of Campus Enterprises' leadership team, the Director engages in strategic planning and initiatives for Campus Enterprises and the division of Finance and Administration and participates in University committees and working groups as a representative of the department, division, or unit.

Minimum Qualifications

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 10 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 8 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications
  • Certified Auxiliary Services Professional (CASP) through the National Association of College Auxiliary Services (NACAS)
  • Experience creating and managing complex budgets.
  • Working knowledge of food service and campus store operations on a university campus.
  • Experience analyzing operational and budget data and making data-informed decisions.


Special Instructions to Applicants

Recruitment Range
$115,000-$130,000

Org #-Department
Dining Services - 57703

Job Open Date
10/02/2026

For Best Consideration Date
10/07/2026

Job Close Date
10/16/2026

Open Until Filled
No

FTE
1.000

Type of Appointment
Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year
12

FLSA
Exempt

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