JOB TITLE: Director of Billing and Collections
OFFICE LOCATION: Open
DEPARTMENT: Accounting
MANAGER: Chief Financial Officer
FLSA STATUS: Full-Time/Exempt

POSITION SUMMARY:
The Director of Billing and Collections is responsible for overseeing all aspects of the firm's billing and collections functions to ensure timely, accurate, and compliant invoicing and cash receipts. This role partners closely with attorneys, accounting and firm leadership, and clients to drive effective billing practices, optimize realization and collection rates, and support the firm's financial health. The Director leads the billing and collections teams and continuously improves processes, controls, and reporting.

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:
• Lead, mentor, and develop the billing and collections team, setting clear expectations and performance goals.
• Ensure accurate and timely generation of invoices in accordance with client guidelines,
engagement terms, and firm policies.
• Manage electronic billing (e-billing) platforms and ensure compliance with client billing requirements.
• Ensure month-end close is performed timely and accurately.
• Partner with attorneys to resolve write-ups/write-downs, and billing concerns.
• Lead the firm's collections strategy, including monitoring aging, prioritizing follow-up, and driving timely cash receipts.
• Work collaboratively with partners and clients to resolve payment delays and disputes.
• Manage and escalate high-risk or long-outstanding accounts as appropriate.
• Move aged accounts to third party collections as needed.
• Review and approve requests for billing write-downs and A/R write-offs within predetermined thresholds.
• Prepare monthly report of A/R over $100,000 with status notes for CFO, Managing Partner and General Counsel.
• Monitor unbilled time and provide quarterly updates to CFO on WIP over 90 days over $10,000.
• Conducts billing and collections orientations with new partners.
• Coordinates with IT to resolve and improve system issues relating to billing and collections applications and software including Aderant, BillBlast, and star*collect
• Oversee billing and collections reporting, including aging, realization, write-offs, and cash forecasts.
• Review departed attorney's collection status for final billing, collection and reassignment.
• Organize, plan and report on collection campaigns with CFO, including meeting with attorneys to project their collections for year-end.
• Foster strong working relationships with attorneys, practice groups, finance, and accounting.
• Identify opportunities to improve billing accuracy, efficiency, and realization.

EDUCATION AND EXPERIENCE REQUIREMENTS:
• Bachelor's degree in Accounting, Finance or other business disciplines; or equivalent related experience.
• 8+ years of experience in a supervisory Billing, Accounts Receivable or Collections role. Law firm or other professional services background required.
• Excellent interpersonal skills and strong oral and written skills.
• Ability to work independently in dynamic, fast-paced work environment.
• Excellent interpersonal, oral and written skills.
• Strong ability to communicate at multiple levels within the Firm.
• Ability to create and maintain credible relationships with colleagues and client, often remotely.
• Proficient with the entire MS Office Suite, specifically, MS Excel. Elite and Star-Collect experience preferred.
• Strong organizational skills, maintenance of detailed records, attention to detail.
• Ability to manage multiple tasks and responsibilities.
• Familiarity with e-billing and other accounting systems.

ADDITIONAL INFORMATION:
• Individual in this position will provide additional assistance and support as directed by their supervisor.
• This job description is subject to change at any time.

PAY TYPE:

SALARY

COMPENSATION:

The pay for this position will be determined based on relevant skills, experience, education, external market data, internal equity, and other job-related factors. The anticipated pay range for this role is between $175,000 - $220,000 annually.

Saul Ewing follows a hybrid work schedule. Candidates must reside within a reasonable commuting distance of one of our office locations.