Director of Banquets - Hotel Polaris

Hotel Polaris at US Airforce Academy

$80K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a banquet leadership role preferred.
  • Experience in a AAA Four Diamond or Four Star hotel is desired.
  • Expertise in high-end social functions and elaborate weddings preferred.
  • High level of organizational and creative workflow skills required.
  • Proficient in Microsoft Word, Excel, and PowerPoint; payroll software experience preferred.
  • Strong customer service orientation and skills.

Responsibilities

  • Supervise the Banquet team including various roles like captains and servers.
  • Manage staffing, training, and daily activities of the banquet team.
  • Conduct walk-throughs to ensure compliance in banquet operations.
  • Ensure event setup meets guest expectations and Banquet Event Orders.
  • Respond to tasks assigned by the Senior Leadership Team.
  • Collect payments for banquet events and manage daily billing tasks.
  • Develop productivity standards for food and beverage personnel.

Benefits

  • Comprehensive medical, dental, vision, life, and disability benefits.
  • Pre-tax flexible benefit plans for healthcare and dependent care.
  • Participation in Colorado Family and Medical Leave Insurance Program.
  • Employee assistance program for support.
  • Paid time off and sick leave benefits.
  • 401(k) plan with company matching.
  • Complimentary meals provided to team members.
  • Complimentary room nights at managed properties.
Full Job Description
Responsibilities

  • Supervise and direct the Banquet team including captains, servers, lead houseman, and houseman.
  • Manage the staffing, training, and day-to-day activities of the banquets team.
  • Walk-through and supervise the daily operations of the Banquet area to ensure compliance.
  • Ensure that rooms are setup and service delivery is conducted in accordance with the guest's expectations and Banquet Event Orders.
  • Respond to any task assigned by Senior Leadership Team
  • Responsible for collection of payment for banquet events and requisition of daily functions and billing.
  • Develop standards of productivity for food & beverage personnel within the department
  • Ensure proper departmental and inter-departmental communication is maintained.
  • Review all written communication to determine appropriate staffing levels, room/station assignments, buffet décor and enhancements as they relate to banquets and meeting room set-ups.
  • Responsible for maintaining a strong guest relationship and ensuring that all meeting specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees.
  • Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
  • Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications.


Qualifications

  • Experienced with 5 or more years in a quality driven Banquet leadership position preferred.
  • Experience in a comparable AAA Four Diamond/Four Star hotel or higher is highly desired.
  • Experience with high-end social function, elaborate weddings, and curated meetings preferred.
  • High level of organization, creative, and functional thought process with workflow required.
  • Excellent command of Word, Excel, PowerPoint required. Payroll Programs preferred.
  • Strong customer service orientation and skills.


As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
  • Group medical, dental, vision, life, and disability benefits.
  • Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
  • Colorado Family and Medical Leave Insurance Program (FAMLI).
  • An employee assistance program.
  • Paid time off/sick time.
  • Participation in a 401(k) plan with a company match.
  • Complimentary team member meals.
  • Complimentary room nights at CoralTree Hospitality managed properties.


Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Salary range: $80,000 - $95,000/yr.

Application deadline: This job posting will close on 8/31/2026 or until the position has been filled.

#Li-onsite #hotelpolaris

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