POSITION SUMMARY

The Director of ASC Operations is responsible for overseeing the management and operations of the ASC Division. This person will be responsible for working hand in hand with ASC Administrators and with the Chief Operating Officer, Ancillary to ensure a collaborative effort among all ASC functions. This person will take direction from the Chief Operating Officer, Ancillary as required and communicate/implement to the ASC Division.

ESSENTIAL JOB FUNCTIONS

• Responsible for overseeing the daily management and operations of Borland Groover's ASC Division
• Supervise facility Administrators
• Facilitate day-to-day operations of ASCs, including but not limited to:
  • Establish, review and report on key financial and clinical indicators
  • Review and report on monthly financials and budget variance reports
  • Establish and implement cost control measures
  • Oversee capital procurement
  • Interpret, understand, and negotiate facility contracts
  • Prepare for board and partner meetings/presentations
  • Provide support for accreditation and surveys as required
  • Complete feasibility studies and evaluations of new services/procedures
  • Facilitate member/physician communication
  • Ad hoc data analysis as required
• Strong knowledge of outpatient ASC clinical processes, space requirements, staffing ratios, and benchmarks
  • Pre Op
  • OR/Procedure Room
  • PACU
  • Clinical staff in rooms
  • Clinical staff in recovery and pre op
• Knowledge of and ability to direct state, regulatory, CMS and accreditation requirements
• Understanding of billing and collections
• Understanding of financial and operational analytics
• Competence in EPM/EHR software programs and Microsoft Office Suite (Excel, Word PowerPoint)
• Assist in short and long term strategic planning for division
• Participate in ASC Division business development efforts
  • Assist in defining project scope/programming
  • Assist in coordination of internal and external resources
  • Serve as a point of contact for multiple units to ensure execution of project action plan

ADDITIONAL RESPONSIBILITIES

Other duties as assigned by Chief Operating Officer, Ancillary

COMPETENCIES

• Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed in a timely manner. Selects and uses appropriate communication methods.
• Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently.
• Collaboration - Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve organization's shared objectives.
• Problem Solving - The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution.
• Compassion - Exhibits empathy or real concern for patients, staff and physicians coupled with a desire to take action to address the patient's needs.

GENERAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong customer service skills with both patients and other departments within the practice.
• Ability to maintain confidentiality and communicate in person, by phone, or in writing.
• Ability to work independently and in a team environment.
• Competency in Microsoft Office, EMR and other medical software.
• Ability to communicate effectively with physicians and staff both verbally and in writing.
• Works well with patients, physicians, and staff
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to handle patient issues in a tactful and professional manner.
• Attention to detail.
• Ability to communicate in English.
• Ability to multi-task and manage various entities simultaneously.
• Proven leadership skills.
• Problem solving skills.

EDUCATION AND EXPERIENCE

• Bachelor's degree in Business, Nursing or related field required
• Must have a minimum of 5 years of supervisory experience.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands

• Sitting: Prolonged periods of sitting at a desk and working on a computer: essential
• Moderate lifting (15 lbs.): essential
• Walking: Must be able to access and navigate each department at the organization's facilities: marginal
• Pushing/Pulling: marginal
• Standing: marginal
• Repetitive motion: essential
• Reaching: marginal
• Bending: marginal

Emotional Demands

• Fast pace: essential
• Multiple Stimuli: essential
• Intense customer interaction: essential
• Frequent change: essential

Mental/Sensory Demands

• Memory: essential
• Reasoning: essential
• Hearing: essential
• Reading: essential
• Analyzing: essential
• Logic: essential
• Verbal communication: essential
• Written communication: essential

BENEFITS (FULL-TIME ONLY)

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K Retirement Plan
• Life Insurance
• Short- and Long-term disability
• Profit Sharing
• Supplemental Insurance
• Education and Tuition Reimbursement funding
• Initial Uniform Allowance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Volunteer Time Off (VTO)
• Paid Holidays

IMPORTANT NOTE

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills.