OVERVIEW

The Director of Business Operations is a cross-functional role with direct visibility to the executive team. You'll work alongside the CPO, COO, and CEO in a standing weekly meeting where you'll present recommendations and solutions. With executive approval, you'll lead implementation across product, client services, operations, and go-to-market functions.

This is not a strategy role or a Chief of Staff role. It is a hands-on operating role focused on execution: identifying friction in our business, designing solutions, and shipping the changes that improve how Recruitics operates day-to-day. You'll spend your first month embedded across teams, learning how the business runs today. After that, you'll work in weekly cycles - diagnose, recommend, implement, measure.

This role assumes meaningful, hands-on experience using AI tools to compound your own output. We're not looking for general familiarity with AI - we're looking for someone who has already built workflows that replace manual work and saves measurable time each week. In the application process, we'll ask you to share a specific example of an AI-powered workflow you've designed and shipped.

RESPONSIBILITIES

• Partner with the CPO, COO, and CEO to identify and prioritize operational opportunities across the company
• Diagnose workflows across client services, implementation, product operations, and go-to-market - and recommend changes with clear solutions
• Lead implementation of approved changes, working directly with functional leaders and their teams
• Design and build automated workflows using modern tooling, including AI-powered solutions, to reduce manual work and increase team capacity
• Measure the impact of changes and iterate based on what the data shows
• Build durable operating systems - documentation, dashboards, and workflows that outlast any single project

REQUIREMENTS

• 7+ years of experience in business operations, strategy and operations, internal consulting, or a similar cross-functional role
• Proven track record of identifying inefficiencies in complex organizations and successfully leading implementation of operational improvements
• Hands-on experience building automated workflows. You should be comfortable with tools such as Claude, n8n, Zapier, Make, Retool, or similar platforms, and able to point to specific automations you've built and shipped
• Strong systems thinking - you understand how processes, teams, and tools interact, and you can spot dependencies others miss
• Comfortable working directly with executives and presenting recommendations to senior leadership on a recurring basis
• Strong written and verbal communication skills
• Self-directed and outcome-oriented - you can identify your own priorities and execute without close supervision

Preferred Qualifications:

• Experience in a services-to-SaaS transformation, or in scaling a company through a significant operational evolution
• Background in recruitment marketing, HR technology, or adjacent industries
• Experience building with the Anthropic API, OpenAI API, or similar developer-facing AI tools
• Familiarity with modern data and analytics stacks (Looker, dbt, etc.)

WHY JOIN US?

At Recruitics, you'll have the opportunity to take full ownership of design within a cutting-edge team focused on leveraging AI and data to transform the recruitment marketing landscape. You'll be joining a creative and collaborative environment where your work will directly impact our clients' success and you will have opportunities for career growth, professional development, and continuous learning.

WHAT WE OFFER

• Competitive salaries with growth incentives
• Comprehensive health, dental, and vision insurance
• #AnywhereAugust - We support remote work experiences to expand perspectives and personal growth
• 15 Vacation Days, 5 Flex Days, 5 Sick Days, and remote work options year-round
• Fully paid parental leave for both parents
• Summer Fridays from Memorial Day to Labor Day
• Winter Recess between Christmas and New Years
• Commuter and Parking Benefits through Wage Works
• Eligible to contribute to your 401(K) Retirement Plan after six (6) months of employment.
• Employee Assistance Programs to support your day to day

LOCATION

Remote (United States)

COMPENSATION

• Comp Range: $180K - $200K + Bonus

THIS POSITION IS FOR A CURRENT VACANCY, AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY SEPTEMBER 16, 2026.