Director of Analytics Support for Programs (Director II)

Texas Health and Human Services Commission

$110K — $130K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited college or university
  • Minimum of 5 years in analytics or related fields
  • Passion for data-driven decision making and student success
  • Strong project and time management skills
  • Demonstrated leadership potential in supervising data analysts
  • Excellent communication skills, both written and verbal
  • Proficiency in R or Python, data visualization tools, and SQL is preferred

Responsibilities

  • Lead and manage a team of analysts for scalable analytics support
  • Ensure high-quality production of analyses, dashboards, and reporting tools
  • Consult with program teams to prioritize analytics needs and drive alignment
  • Translate business questions into actionable data insights
  • Implement data governance practices to ensure data quality
  • Promote exceptional customer service and stakeholder engagement
  • Align analytics initiatives with strategic organizational goals

Benefits

  • Comprehensive benefits package through the State of Texas
  • Employer-paid health insurance and retirement through ERS
  • Optional dental, vision, and dependent coverage
  • Paid state holidays, vacation, sick leave, and longevity pay
  • Wellness programs, employee assistance, and professional development opportunities
  • Eligibility for federal Public Service Loan Forgiveness (PSLF) program
Full Job Description
Job Description

The Analytics Support team provides strategic data and analytics services that enable organizational leaders and program teams to make informed decisions and improve outcomes. The team partners with staff across multiple divisions to deliver dashboards, reports, ad hoc analyses, and facilitated data reviews that increase visibility into program performance and operational effectiveness. Through a team of analysts, the function also establishes and maintains data infrastructure and governance practices that support consistent, highquality data use across the organization. This work creates the foundation for sustainable datadriven decisionmaking and strong data practices agencywide.

The Director of Analytics Support for Programs will supervise and develop a team of analysts responsible for delivering highimpact analytics solutions and consultative support to internal stakeholders. The Director will prioritize, scope, and oversee analytics initiatives that advance strategic goals and improve program outcomes, while ensuring exceptional customer service, effective stakeholder engagement, and effective data governance.

This role is responsible for managing team performance, building analytical capacity, and aligning resources to deliver the highestvalue analytics support across the organization.

This position requires up to 10% travel, based on business needs, to support program initiatives, collaboration, and operational priorities.

Flexible work location within the state of Texas may be considered for qualified candidates.

Please note that a resume and cover letter are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.

Essential Functions
Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.

1 Analytics Team Leadership and Supervision: Executes planning, staffing, and performance management of their team to ensure effective, scalable, and highimpact analytics support across program areas within identified portfolio. Makes recommendations for improvements to team processes
2 Analytics Delivery & Quality Assurance: Ensures the development of highquality analyses, dashboards, reporting tools, and decisionsupport products. Oversees standards and processes that promote accuracy, consistency, usability, and timely delivery of analytics products
3 Program Partnership & Consultation: Guides relationships with program teams within identified portfolio to identify and prioritize analytics needs, translate business questions into actionable insights, and promote alignment between program objectives and agency strategic goals. Serves as a trusted advisor in using data and evidence to inform decisionmaking and drive organizational outcomes

Qualifications

Minimum Qualifications

Education: Graduation from an accredited fouryear college or university
Experience: At least five (5) years of experience in analytics or related fields
Substitutions: An advanced degree may substitute for two years of required experience

Other Qualifications
  • Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military
  • Passionate about working with data, measuring performance, and making decisions based on quantitative reasoning
  • Superior project and time management ability
  • Demonstrates strong potential for successfully supervising a team of data analysts
  • High intellectual ceiling with the ability to learn quickly and solve new and dynamic operating problems
  • A desire to selfreflect, give/receive feedback and continuously improve
  • Excellent written and verbal communication skills
  • Proficiency with R or Python
  • Experience with data visualization tools like Power BI, Tableau, etc.
  • Consulting, data science, or other equally rigorous and quantitative experience preferred.
  • Experience working with data from statewide education initiatives (i.e. High Quality Instructional Materials development and implementation, Reading and Math Academies, assessment item development, Strong Foundations Planning and Implementation, and Texas Instructional Leadership) is preferred.
  • Experience with cloudbased analytics tools such as AWS is preferred
  • Advanced Excel knowledge with expertise in data analysis functions is preferred
  • Proficiency with SQL is preferred


New hires, rehires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees within the same classification. Offers are based on the candidate's experience and qualifications and consider internal pay equity across employees performing similar work.

The top half of the posted salary range is generally reserved for candidates whose qualifications exceed the role's requirements. The maximum of the range is typically reserved for candidates who significantly exceed the required and preferred qualifications.

Benefits

TEA employees receive a comprehensive benefits package through the State of Texas and the Employee Retirement System of Texas (ERS), supporting health, financial security, and worklife balance.
Benefits include:
  • Retirement through ERS and employerpaid health insurance for eligible employees
  • Optional dental, vision, and dependent coverage
  • Paid state holidays, vacation leave, sick leave, and longevity pay
  • Wellness programs, employee assistance programs, and professional development opportunities
  • Eligibility for the federal Public Service Loan Forgiveness (PSLF) program

To learn more about benefits available to State of Texas employees, please review the State of Texas Employee Benefits brochure and visit the TEA Compensation and Benefits page .

Military/Veteran Information

Applicants eligible for Military Employment Preference will be considered in accordance with applicable state and federal laws and regulations.

To explore how military experience may align with this role, applicants may review Military Occupational Specialty (MOS) codes within the State's Position Classification Plan. Please refer to the Military Crosswalk and select the occupational category that most closely corresponds with the classification listed in this job posting.

Additional Information

To learn more about working at TEA, including hiring timelines, process details, and candidate resources, please visit the Careers at TEA page .

Due to the high volume of applications, we are unable to accept phone calls or respond to all email inquiries. Only candidates selected for an interview will be contacted.

To help ensure you receive updates regarding your application, please add [email protected] and @tea.texas.gov to your safe sender's list.

How to Apply

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  • Select the job posting and click "Apply"
  • Review and accept the Privacy Agreement by selecting "Accept"
  • If you are a firsttime user, select "New User" and create an account using a personal email address.
  • Once your account is created, complete and submit the online application.

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