Job Title: Director of Accounts Receivable
Location: Scottsdale, AZ
Hours & Schedule: Full-Time
Work Environment: On Site/ In- Person
Salary / Hourly Rate: $90,000 - $120,000 annually
Benefits Offered: Medical, Dental, Vision, 401(k), Paid Holidays, Paid Time Off
Job Summary:The A/R Director oversees all back-end revenue cycle operations across multiple primary care locations. This position is responsible for optimizing accounts receivable performance, denial management, payment posting, patient collections, and reimbursement processes while ensuring compliance with regulatory requirements. The A/R Director partners with operational and technology teams to improve workflows, maximize collections, and support organizational growth.
Job Duties & Responsibilities:- Oversee all back-end revenue cycle operations including accounts receivable follow-up, denial management, payment posting, and patient collections.
- Develop, implement, and maintain revenue cycle policies, procedures, and best practices to maximize reimbursement and reduce denials.
- Lead, mentor, and develop revenue cycle team members to improve performance, productivity, and accuracy.
- Monitor key performance indicators including Days in A/R, denial rates, collection percentages, and aging reports while providing regular executive-level reporting.
- Identify workflow inefficiencies and implement system-wide process improvements.
- Conduct root cause analysis of denials and establish corrective action plans.
- Collaborate with Operations, Information Technology, and EMR teams to optimize revenue cycle performance.
- Ensure compliance with Medicare, Medicaid, commercial payer requirements, and all applicable federal and state regulations.
- Partner with internal departments and external stakeholders to resolve complex reimbursement issues.
- Drive continuous improvement initiatives that support financial performance and organizational growth.
Prerequisites / License & Certification Requirements:- Minimum of 5 years of progressive healthcare revenue cycle management experience.
- Minimum of 3 years of leadership experience managing revenue cycle teams.
- Experience in primary care or multi-site outpatient healthcare strongly preferred.
- Strong knowledge of medical billing, ICD-10, CPT, HCPCS coding, payer regulations, Medicare, Medicaid, and reimbursement processes.
- Proven success improving revenue cycle metrics in a high-volume healthcare environment.
- Experience with EMR/Practice Management systems; eClinicalWorks (eCW) or SequelMed experience preferred.
- Strong analytical skills with experience utilizing dashboards, reporting tools, and KPI analysis.
- Excellent leadership, communication, and cross-functional collaboration skills.
- Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field preferred; equivalent experience considered.
If you meet all of our criteria and would like to be considered, please apply with your most updated Resume/CV. Cover Letter and references are preferred but optional. We look forward to meeting with you!
Requirements- Minimum of 5 years of progressive healthcare revenue cycle management experience.
- Minimum of 3 years of leadership experience managing revenue cycle teams.
