Director of Academic Services

Old Dominion University

$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree or Bachelor's degree with significant experience in higher education.
  • Deep knowledge of academic advising theories and models for Honors students.
  • Expertise in higher education policies and compliance, particularly with FERPA regulations.
  • Proficient in student information systems like Banner and Degree Works.
  • Strong leadership capabilities to manage and inspire an academic advising team.
  • Excellent communication skills for articulating complex data and policies clearly.
  • Demonstrated ability to create an inclusive environment for diverse student populations.

Responsibilities

  • Lead and supervise the academic advising team within the Honors College.
  • Collaborate with the Dean on developing policies related to the curriculum.
  • Monitor and analyze student progression and retention data.
  • Design and implement practices to enhance student success and engagement.
  • Advocate for team needs across university divisions and support their development.
  • Evaluate and adjust advising strategies based on institutional trends and feedback.
  • Champions a supportive and diverse environment for all stakeholders.

Benefits

  • Full-time position with potential for professional development opportunities.
  • Supportive work environment focused on academic success and progression.
  • Opportunity to influence policies for high-achieving student populations.
  • Collaboration with experienced leadership in the academic field.
Full Job Description
Posting Details

Posting Details

Job Title
Director of Academic Services

Department
HONORS COLLEGE

Position Number
FP146A

Location
Norfolk, VA

Job Summary

The Director of Academic Services of the Perry Honors College to support student progression and success. They will lead and supervise the entire team of PHC academic advisors and work closely with the Dean and Assistant Dean for Academic Affairs on formulating and implementing policies related to PHC curriculum.

Position Type
FullTime

Type of Recruitment
General Public

Minimum Qualifications
  • Master's degree or Bachelor's degree with equivalent related experience in a higher education setting
  • Comprehensive knowledge of academic advising theories, developmental advising models, and high-impact educational practices for high-achieving and Honors student populations.
  • Advanced knowledge of higher education policies, compliance structures, curriculum alignment, and legal guidelines, including strict application and oversight of FERPA regulations.
  • Thorough understanding of student information systems (such as Banner, Degree Works, and Navigate) and data tracking tools used to monitor student progression and retention.
  • Advanced supervisory and leadership skills, with a proven ability to manage, inspire, mentor, and evaluate a team of professional advising staff.
  • Expert-level interpersonal and relationship-building skills, with a demonstrated ability to successfully navigate complex campus dynamics, collaborate across university divisions, and advocate for team needs.
  • Exceptional written and verbal communication skills, including the ability to translate complex data sets into clear executive updates and articulate Honors policies persuasively to diverse populations.
  • Highly Developed technical proficiency, with the ability to confidently design, audit, and pull reports from university records databases and tracking systems.
  • Demonstrated ability to champion and cultivate a supportive, inclusive environment for a highly diverse population of students, faculty, staff, and campus administrators.
  • Proven ability to operate with a high degree of autonomy, make strategic decisions under pressure, balance competing priorities, and drive long-term projects to completion.
  • Comprehensive capacity for empathy, adaptability, and an active growth mindset, paired with the resilience required to manage sensitive student crises or team challenges.
  • Advanced analytical ability to evaluate student progression trends, identify institutional barriers to student success, and collaborate creatively on innovative Honors curriculum and programmatic solutions.


Preferred Qualifications

Conditions of Employment

Job Open Date
08/03/2026

Open Until Filled
No

Application Review Date
08/07/2026

Job Close Date
08/07/2026

Special Instructions to Applicants / Additional Materials Required

Criminal Background Check
The final candidate is required to complete a criminal history check.

Department Information

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