HCA Healthcare

Director Nursing Operations

HCA Healthcare • $120K — $150K *
Houston, TX 77084In-Person
Hospitals & Medical Centers
5 - 7 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • Registered Nurse (RN) license required
  • Master's Degree required
  • Minimum 5 years nursing experience in acute care setting
  • At least 2 years experience in a management capacity
  • Strong analytical abilities and familiarity with performance improvement metrics

Responsibilities

  • Develop and deploy evidence-based strategies for nursing operations
  • Continuously update operational standards for patient care units
  • Collaborate with Performance Improvement for better nursing processes
  • Analyze nursing operational performance through data synthesis
  • Execute elements of the HCA Nursing Agenda and provide expertise on nursing processes
  • Prepare and present executive reports on nursing operations
  • Manage fiscal operations of assigned departments

Benefits

  • Incentive eligibility based on performance
  • Comprehensive healthcare benefits
  • Professional development opportunities
  • Supportive work environment with a focus on patient-centered care
  • Access to advanced medical services through a leading healthcare network
Full Job Description
This position is incentive eligible.

Job Summary and Qualifications

The purpose of this position is to formulate strategic direction and implement strategies to develop and maintain daily Operations of the Hospital. This structure is required to provide staffing and scheduling components along with processes that allow for improved patient flow throughout the organization this position provides leadership and direction to staff as appropriate to support the interests of all parties involved in serving patients effectively, safely and efficiently.

What you will do in the role:

  • Develops and deploys evidence-based strategies to improve the effectiveness of nursing operations that are measureable in care systems, processes and patient outcomes to support the HCA Nursing agenda.
  • Define and continuously update the HCA Operational Standards for utilization of sitters, throughput, and other practice related workflows for continuous improvement.
  • Define and continuously update HCA Patient Care Unit Operational standards.
  • Works collaboratively with Performance Improvement to improve nursing processes leading to better retention throughout the enterprise.
  • Guides and directs the development and execution of the HCA Float pools, reduce variations in practice and collaboration with HWS to programs to encourage effective and efficient deployment of strategies.
  • Analyzes HCA nursing operational performance and effectiveness by synthesizing data at unit level from labor management reports, staff and physician satisfaction, patient experience, clinical outcomes, and other pertinent metrics.
  • Executes nursing practice and operations elements of the HCA Nursing Agenda Provides subject matter expertise on nursing processes to all lines of business and to defined clinical and operational initiatives.
  • Works collaboratively with CSG, IT&S, PI, Human Resources and Group Operations to design and deploy programs that optimize the utilization of resources
  • Serves as a subject matter expert on issues including labor management, models of care delivery, governance structures, and organizational structures.
  • Prepares and presents executive reports and presentations.
  • Plan, develop and implement the dashboard reporting for length of stay and throughput initiatives project components.
  • Ensure accuracy of policies and procedures addressing throughput, length of stay initiative, staffing and scheduling
  • Work with Sr. Leadership to facilitate efforts to build awareness, commitment and actions among HHHW physician leaders, and the medical staff and administration to improve patient throughput and bed management.
  • Participate in meetings and on committees, as well as seeking out educational opportunities, to improve personal performance on overall HHHW service excellence.
  • Serve as a role model for and demonstrate the components of the PEAK values statement.
  • Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Completes all hospital required and job-related in services and applies the information as needed.
  • Facilitates the production and sharing of performance, utilization, and fiscal data amongst the nursing leadership team.
  • Demonstrates fiscal efficiency and accountability within department.
  • Perform other duties as assigned.
  • Improve Operations by: Collaborating with the Administrative Team and physicians to enhance existing or develop new opportunities for services.
  • Providing administrative and operational leadership for assigned departments.
  • Ensuring the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
  • Managing fiscal operation of assigned departments using the budget as a guideline for revenue and expense analysis on an ongoing basis to determine potential variances and make adjustments where necessary.
  • Managing operations of assigned departments to achieve targets for designated Key Performance Indicators
  • Developing new processes or services which includes, when appropriate, business and financial justification.
  • Developing and updating department goals consistent with the facility's strategic business plan, mission and vision.
  • Meeting leadership obligations under the Ethics and Compliance Program.
  • Building strong relationships with physicians, employees, and peers
  • Utilizing HCA tools to help with management of responsibilities (PLUS, CERs, CAMS Projects, Lawson, etc.)
  • Managing multiple throughput program initiatives for timeliness and report progress periodically to the hospital executive operations team. Support collaboration of processes and systems to promote effective and timely reporting of critical benchmarking data for throughput and length of stay initiatives.
  • Periodically assess and update of information utilized in capacity planning model and capacity planning tools to ensure identification and alignment of strategic growth


What qualifications you will need:
  • (RN) Registered Nurse license required
  • Masters Degree required
  • Minimum of 5 years nursing experience in acute care setting with no less than 2 years in a management capacity


HCA Houston Healthcare West is a full-service, 300+ bed hospital that has been offering exceptional care to the West Houston communities for over 30 years. We proudly provide Houston residents with exceptional healthcare, including a vast-array of medical services from board-certified doctors and nationally accredited departments. We are recognized as a Certified Primary Stroke Center by the Joint Commission and under an affiliation agreement with The Woman's Hospital of Texas, we are able to bring our community The Woman's Hospital of Texas at West Houston, a three-story cardiac and critical care tower. The Sugar Land Cancer Center and the Sugar Land Diagnostic Center, departments with HCA Houston Healthcare West, provide additional services to meet the needs of our community. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Healthcare
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ
HCA
* Ladders Estimates

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