Position Title:Director, Membership

Supervisor:Chief Business Officer

Department:Membership

FLSA:Exempt

Location:Washington, DC

Salary range: $110,000 - $160,000

Position Overview

CEBA is seeking a highly motivated Director of Membership to execute a data-driven membership strategy that fuels growth, delivers impacts and sustains value to our members.

Reporting to the Chief Business Officer, the Director of Membership is a critical leadership role responsible for setting and executing the organization's membership strategy, driving sustainable revenue growth, and ensuring a high-value, mission-aligned member experience. This role oversees the full membership lifecycle-recruitment, onboarding, engagement, retention, and renewal-and serves as a key connector between members, internal teams, and organizational leadership.

The Director of Membership brings a strategic mindset balanced with hands-on execution, using data, relationship management, and market insight to strengthen and grow the membership base. This role plays a critical part in supporting the sustainability of the organization and the value proposition to its members.

The position offers a hybrid work arrangement, with team collaboration days on Mondays and Wednesdays and one additional in-office day each week, determined by team priorities.

Core Responsibilities:

Membership Strategy and Growth:

• Develop and implement a comprehensive membership strategy aligned with organizational goals and revenue targets.
• Lead member recruitment efforts, including direct member cultivation, pipeline development, prospect qualification, and conversion strategies.
• Monitor market trends and member needs to inform strategy, membership segments, changes to value proposition, and pricing models as appropriate.

Member Engagement & Retention

• Oversee member onboarding and ongoing engagement to ensure strong relationships and long-term retention.
• Working with event and programmatic teams, drive membership sponsorship, corporate contributions and other related member-driven revenue strategies
• Design and oversee stewardship, renewal, and upgrade strategies.
• Serve as a senior point of contact for key members.

Revenue & Performance Management

• Co-create and own membership revenue and related performance goals and forecasts; track progress against targets.
• Prepare regular reports and insights for executive leadership and the Board.

Team Leadership & Cross-Functional Collaboration

• Manage and mentor membership staff, fostering clear goals, accountability, and professional growth.
• Work closely with finance, operations, and development teams on invoicing, renewals, contracts, and revenue tracking.
• Collaborate with executive leadership to align membership strategy with broader organizational priorities.

Systems, Data & Process Improvement

• Oversee CRM systems and membership data to ensure accuracy, consistency, and usefulness.
• Continuously improve membership processes, documentation, and workflows.
• Use data and member feedback to inform continuous improvement of the membership experience.

• Other related duties as assigned

Required Qualifications:

• 8+ years of experience in membership, business development, sales, or client relationship management.
• Demonstrated success owning and delivering against revenue and membership growth targets.
• Strong strategic thinking paired with operational execution skills.
• Experience personally cultivating and closing high-value memberships, sponsorships, or partnerships.
• Excellent interpersonal, communication, and presentation skills.
• Experience managing staff and cross-functional initiatives.
• Proficiency with CRM systems (e.g., Salesforce), AI, and other related systems.

Preferred Qualifications:

• Experience in associations, nonprofits, trade organizations, or mission-driven networks.
• Experience working with senior executives and Boards.
• Familiarity with data analysis, forecasting, and performance reporting.
• Background in sustainability, energy, or policy

Supervisory Responsibilities:

This role will supervisor the Deputy Director, Development, with the possibility of further team growth

To Apply:

To be considered for this opportunity, please provide a resume and cover letter.

Compensation and Benefits:

The expected base salary for this role ranges from $110,000 to $160,000, depending on experience and qualifications. The Director, Membership may be eligible to supplement their base salary with specific performance-based bonus incentives which include direct growth-target incentives. In addition, all CEBA employees are eligible to participate in the annual bonus incentive plan, which is based on both organizational and individual performance, up to 20% for this role.

CEBA provides a competitive benefits package that includes highly-subsidized medical, dental, and vision insurance plans. In addition, CEBA offers employer-paid life and disability coverage (both short- and long-term), monthly cell phone stipends, optional flexible spending and savings accounts, a comprehensive Employee Assistance Program, 12 weeks of paid parental leave, and an attractive 401(k) match of up to 5%, subject to IRS limitations. Along with 11 federal holidays, paid time off during the period between Christmas and New Year's, and Sick & Safe leave, employees also enjoy unlimited PTO.