CommonSpirit Health

Director Market Operations

CommonSpirit Health • $100K — $120K *
Louisville, KY 40214In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Healthcare Administration, Nursing, or a related field.
  • Minimum of five years management experience in a health-related field, with a preference for home health expertise.
  • At least two years of operations and finance experience.
  • Familiarity with CMS regulations, quality metrics, and accreditation standards.
  • Proven ability to prepare and manage operating budgets.
  • Demonstrated experience in strategic planning and execution.

Responsibilities

  • Oversee daily operations and long-term success of multiple branches.
  • Partner with cross-functional leaders to execute strategic plans tailored for specific markets.
  • Serve as interim branch Director, mentoring leadership during transitions.
  • Drive financial performance by managing budgets and monitoring KPIs.
  • Lead local sales and marketing to boost referral relationships and patient counts.
  • Identify community needs and create innovative programs.
  • Inspire and mentor branch leadership and staff to optimize their potential.
  • Recruit and retain top talent while facilitating professional growth.

Benefits

  • Opportunity to shape the future of community-based healthcare.
  • Dynamic leadership role focusing on operational excellence and strategic growth.
  • Emphasis on building high-performing teams and delivering stellar care experiences.
  • Collaborative company culture promoting transparency and accountability.
  • Commitment to professional development and succession planning opportunities.
Full Job Description
Job Summary and Responsibilities

As a Director, Market Operations, you’ll lead multiple home health and/or hospice locations, championing both operational excellence and strategic growth across your region. This is a dynamic leadership role for a passionate, people-first professional ready to build high-performing teams, drive innovation, and deliver outstanding care experiences—while shaping the future of community-based healthcare.

Strategic & Operational Leadership

  • Oversee the day-to-day and long-term success of multiple branches within the region.
  • Partner with cross-functional leaders to develop and execute market-specific and regional strategic plans aligned with organizational goals.
  • Serve as interim branch Director, mentoring new leaders and ensuring continuity during leadership transitions.

Financial & Business Management

  • Drive financial performance across branches—develop budgets, monitor KPIs, manage P&L, and implement data-informed improvements.
  • Lead local sales and marketing efforts to grow referral relationships and patient census.
  • Identify new community needs and implement innovative programs to meet them.

People & Culture

  • Lead, mentor, and inspire branch leadership and staff to achieve their highest potential.
  • Build strong, collaborative teams with a culture of accountability, transparency, and recognition.
  • Recruit and retain top talent while supporting professional development and succession planning.

Quality & Compliance

  • Ensure consistent compliance with federal, state, and accrediting regulations.
  • Lead QAPI initiatives to improve patient outcomes and satisfaction.
  • Monitor and enhance patient experience scores through data-driven strategies.
Job Requirements
  • Bachelor’s in Healthcare Administration, Nursing, or related field.
  • Minimum of five years of management experience in a health related field; home health experience is preferred.
  • Minimum of two years experience in operations and finance
  • Knowledge of CMS regulations, quality metrics, and accreditation standards.

  • Experience preparing and managing operating budgets.

  • Experience in strategic planning and execution.

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About CommonSpirit Health

CommonSpirit is a nonprofit health care center. They offer community health programs, research programs, virtual care services, and home health programs that address the root causes of poor health, such as access to care, affordable housing, neighborhoods, and a healthy environment.

CommonSpirit Health Careers

Join the dedicated team at CommonSpirit Health, a leader in healthcare innovation and community wellness. CommonSpirit Health offers a range of job opportunities that empower professionals to grow their careers in a supportive and diverse environment.

Explore Career Opportunities

CommonSpirit Health is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From clinical roles to administrative positions, the company provides a platform for growth and professional development.

Experience a Culture of Care and Innovation

At CommonSpirit Health, the culture is grounded in diversity, leadership, and innovation. The team is committed to fostering an inclusive environment where every member’s contribution is valued. CommonSpirit Health leads with a spirit of compassion and a commitment to excellence in healthcare.

Join a Team That Values Diversity and Leadership

CommonSpirit Health believes in the power of diversity and leadership to drive innovation. The company invests in diversity training and leadership development programs, ensuring that all team members are equipped to lead with integrity and empathy.

Internship and Employment Opportunities

For those starting their career, CommonSpirit Health offers internship programs that provide hands-on experience in the healthcare industry. These internships are designed to develop essential skills and offer insights into various aspects of healthcare operations.

Benefits and Growth

Employees at CommonSpirit Health enjoy a comprehensive benefits package that supports both their professional and personal lives. The company is committed to the career growth of its employees, offering numerous opportunities for advancement and professional development.

Networking and Professional Development

CommonSpirit Health encourages networking and continuous learning. Employees have access to a wide range of professional development courses and are encouraged to connect with peers and leaders within the industry to enhance their career prospects.

Applying for a Position

To apply for a position at CommonSpirit Health, candidates should prepare their resume to highlight relevant experience and skills. The hiring process may include an interview to assess compatibility with the company’s values and culture. Interested candidates can explore job listings and submit applications through the CommonSpirit Health Careers portal.

Stay Connected with CommonSpirit Health Jobs

Keep up to date with new job opportunities and company news by subscribing to job alert emails from CommonSpirit Health. Tailor the subscription to receive updates that match specific career interests and preferences.

Explore CommonSpirit Health Careers

Discover the rewarding career opportunities at CommonSpirit Health. With a commitment to community health, innovation, and compassionate care, CommonSpirit Health is an ideal place to advance a career in healthcare. Search open positions that match skills and interests and join a team that’s making a difference.

SEARCH COMMONSPIRIT HEALTH JOBS

Read Careers Blog

Stay informed with career tips, insider perspectives, and industry-leading insights from CommonSpirit Health. Use this valuable information to enhance career growth and stay ahead in the healthcare industry.

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Job Alert Emails

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Learn more about CommonSpirit Health
Size
10,001 employees
Industry
Hospitals & Medical Centers
* Ladders Estimates

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