About the Team

Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning, new product launches, and the sustained execution of Roku's critical product lines.

About the Role

We are seeking a Director, Manufacturing Operations with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers.

Reporting to the VP of Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and a hands-on approach to build credibility on the factory floor.

For California Only - The estimated annual base salary for this position is between $350,000 - $400,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

Strategic and Operational Leadership

• Lead program planning and supplier execution for Roku's critical product lines
• Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization
• Keep executives aligned through clear reporting on readiness, risks, and tradeoffs
• Build repeatable ways of working that improve launch speed and product quality over time

Manufacturing and Supplier Execution

• Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume
• Drive capacity planning and risk assessments to support stable volume production
• Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery
• Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor

Technical Rigor and Validation

• On-site supplier support for NPI development (e.g., Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
• Partner with Engineering to bake DFx, repairability, automation, and reliability into design
• Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions
• Oversee product qualification checklist, ensuring validation and reliability testing so products meet performance and quality standards at launch
• Carry lessons learned forward into the next generation of products

Cost Optimization and Process Improvement

• Identify cost-down opportunities in design, materials, and processes
• Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options
• Own operational budgets and maintain a clear roadmap of cost-reduction initiatives

Operational Excellence and Post-Launch Performance

• Track yield, scrap, utilization, and production plan vs actual to hold teams accountable
• Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
• Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues

Tools & Systems

• Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling
• Develop predictive insights on cost reduction, supplier risk, and production performance
• Champion digital adoption to replace manual tracking and scale execution globally

Team Development

• Lead and mentor a global team of senior program managers with both technical and operational depth
• Build a culture of accountability, data-driven decisions, and clear communication
• Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance

We're excited if you have

• 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches
• Deep knowledge of manufacturing processes, including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning
• Track record of supplier collaboration to drive yield, cost, and quality improvements
• Experience with DFx, alternate sourcing, automation, and packaging optimization
• Strong leadership and communication skills with the ability to influence executives and align global teams
• Bachelor's degree required; advanced degree in Engineering, Supply Chain, or Business preferred
• The role requires 15-20% international travel
• Advanced and demonstrable skills with generative AI tools or workflows applied to operations

How will I use AI at Roku?

At Roku, we don't just use AI; we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability. We're looking for curious, adaptable builders who can show how they've used AI or automation to move faster, raise the bar, and scale their impact. We value your AI skills if you have built fluency across the agentic engineering toolchain - coding harnesses like Claude Code or Cursor, MCP servers, custom skills, or agent frameworks. And you can describe projects where you shipped real work with these tools. You know how to drive an agent, verify its output, and ramp on an unfamiliar codebase with an agent helping you.
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What's Roku's approach to hybrid working?

Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.

What are some of the benefits?

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.