AdventHealth University

Director, Laboratory Operations

AdventHealth University$113K — $211K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in medical laboratory science or related field required; Master's preferred.
  • 5+ years of relevant experience in a laboratory setting; 3+ years in a leadership role.
  • Strong understanding of CLIA, OSHA, CAP, and Joint Commission regulations.
  • Demonstrated leadership, problem-solving, and coaching abilities.
  • Experience in quality improvement and regulatory compliance.

Responsibilities

  • Ensure compliance with local, state, and federal regulations.
  • Monitor and analyze clinical performance data to enhance patient outcomes.
  • Oversee training and evaluation of laboratory personnel.
  • Lead performance improvement initiatives and promote team engagement.
  • Collaborate with clinical staff to ensure effective communication and cooperation.

Benefits

  • Comprehensive healthcare coverage.
  • 401(k) plan with company match.
  • Paid time off and sick leave.
  • Opportunities for professional development and continuing education.
Full Job Description
Schedule:
Full time

Shift:
Day (United States of America)

Address:
5101 WILLOW SPRINGS RD

City:
LA GRANGE

State:
Illinois

Postal Code:
60525

Job Description:

  • Ensures compliance with relevant regulations and standards.
  • Monitors, collects, analyzes, secures, and reports pertinent data findings related to clinical performance.
  • Identifies potential opportunities to improve patient outcomes, safety, and quality.
  • Applies the rules and regulations of applicable local, state, and federal agencies and accrediting bodies to the peer review process.
  • Maintains respectful relationships and participates in outstanding customer service.
  • Oversees selection, training, education, and evaluation of performance for all laboratory personnel.
  • Ensures that all laboratory areas are in compliance with all mandated safety protocols.
  • Follows laboratory policies and procedures; maintains quality control practices.
  • Follows and enforces appropriate safety policies, including the use of PPE, handwashing, and hazardous chemical handling.
  • Leads and participates in laboratory performance improvement activities, promoting team building, employee engagement, patient satisfaction, and safety.
  • Oversees clinical and business operations to ensure high-quality patient care and service delivery.
  • Collaborates with physicians, peers, staff, and administration to promote interdisciplinary communication and cooperation.
  • Manages resources efficiently to optimize patient care and operational performance.
  • Other duties as assigned.

Knowledge, Skills, and Abilities:
  • Extensive knowledge and skills needed to oversee laboratory testing in a tertiary hospital setting. [Required]
  • Strong knowledge of regulatory requirements with CLIA, OSHA, CAP, and Joint Commission. [Required]
  • Demonstrates exceptional leadership qualities, organizational, and service management skills. [Required]
  • High level of self-motivation and ability to work independently. [Required]
  • Excellent coaching and mentorship skills to ensure depth of knowledge in staff members needed to maintain regulatory compliance. [Required]
  • Quality improvement and regulatory compliance. [Required]
  • Analytical and problem-solving skills. Experienced in process improvement. [Required]
  • Project implementation and superior time management skills. [Required]
  • Ability to manage and direct department's administrative and financial functions including operating and capital budget preparation and accountability. [Required]
  • Evaluates personnel and ensures patient safety and compliance with healthcare regulations. [Required]
  • Designs lab requisitions, coordinates laboratory reporting systems improvements, and serves as a liaison for clinical laboratories. [Required]
  • Attends and participates in administrative meetings as appropriate. [Required]
  • Maintains departmental policies, procedures, objectives, and ensures compliance with accreditation and regulatory agencies. [Required]
  • Directs continuing education programs and establishes criteria for critical test result notifications. [Required]
  • Maintains an approved policy and procedure manual accessible to all personnel. [Required]
  • Provides effective direction and policy interpretation, oversees proficiency testing, and implements corrective action plans as required. [Required]
  • Ensures compliance with organizational policies regarding ethical business practices and communicates the mission, ethics, and goals of the hospital. [Required]
  • Moderate computer skills and ability to communicate effectively both verbally and in writing. [Required]
  • Demonstrates knowledge of new testing methods, products, instrumentation, and remains informed on current technologies. [Required]
  • Ability to handle multiple priorities and projects and build and maintain appropriate peer relationships. [Required]
  • Proficient computer skills, particularly with Microsoft Office suite. [Required]
  • Ability to demonstrate mission and values of the organization, excellent customer service, interpersonal, and communication skills. [Required]
  • Strong leadership in project management, people leadership, process improvement, and ability to work in a matrix-management environment to achieve organizational goals. [Required]
  • Knowledge of clinical practices and processes, with strong business acumen and strategic planning abilities. [Required]
  • Strong service recovery skills and ability to communicate effectively in English, additional languages preferred. [Required]


Education:
  • Bachelors [Required]
  • Master's [Preferred]


Field of Study:
  • Bachelor's in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution OR Bachelor's degree equivalency with 24 semester hours of medical laboratory technology courses; or 24 semester hours of science courses that include: 6 semester hours of chemistry, 6 semester hours of biology; and 12 semester hours of chemistry, biology, or medical laboratory technology in any combination; AND have a laboratory training program that includes: completion of a clinical laboratory training program approved or accredited by the ABHES or the CAAHEP (this training may be included in the 60 semester hours listed above); or at least three months documented laboratory training in each specialty in which the individual performs testing OR Successful completion of at least a 50-week official US military medical laboratory procedures training course and currently hold or have held the military enlisted occupational specialty of Medical Laboratory Specialist (Laboratory Technician); or qualified and served as high complexity testing personnel on or before April 24, 1995 in a CLIA-certified laboratory as of December 28, 2024, and have done so continuously since December 28, 2024. Required


Work Experience:
  • 5+ years related experience [Required]
  • 3+ years leadership experience [Required]


Additional Information:
  • Additional licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements.
  • Due to regulatory body nomenclature changes in 2022 and 2023, MT(ASCP) and MT(AMT) are denoted now as MLS (ASCP) and MLS (AMT).


Licenses and Certifications:
  • N/A


Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$113,604.02 - $211,314.69

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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