Director Key Account Management Global Account Program - Consumer
How you create impact- Manage a portfolio of global key accounts, driving growth in line with agreed commercial targets and company guidelines.
- Develop a deep understanding of the customer's organization, decision-making processes, business model, and competitive environment.
- Negotiate rates and service contracts in alignment with business units, ensuring complete and accurate documentation is maintained.
- Ensure expert-level knowledge of Kuehne+Nagel vertical service offerings to identify and pursue relevant business opportunities.
- Monitor monthly commercial performance (pipeline, wins/losses, RFP activity, financial KPIs) and take rapid corrective action when required.
- Prepare and maintain a comprehensive account plan aligned with the Global Key Account Planning Process, securing approval from sales leadership.
- Lead the transition of newly acquired business to operational teams, ensuring customer requirements and commitments are fully met.
- Conduct structured account reviews focused on continuous improvement, innovation, customer priorities, and operational excellence.
What we would like you to bring- Bachelor's degree in Business, Supply Chain, Engineering, International Studies, or a related field.
- 6+ years of experience in key account management, sales, consulting, or supply chain/logistics.
- Proven track record in business development, including consultative/solution selling, up-selling, and cross-selling.
- Broad knowledge of supply chain and logistics across major modes, (Air, Sea, Road, Contract Logistics, Integrated Logistics).
- Strong stakeholder management capabilities, both internal and external.
- Excellent negotiation, communication, and relationship-building skills, including empathy and persuasion.
Preference for Jersey City, NJ locaiton but for qualified internals we are open to any major US Kuene+Nagel location
What's in it for youAt Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $125,000 and $160,000Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KE1
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
