Morgan Stanley

Director, Investor Services

Morgan Stanley • $129K — $190K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, or related field
  • 5+ years of experience in fund administration roles
  • Expertise in private equity fund structures and capital allocation
  • Strong knowledge of anti-money laundering and KYC compliance
  • Proficient in Excel, including formulas and pivot tables
  • Experience with client and investor portals and CRM tools
  • Skilled in transaction processing and record maintenance

Responsibilities

  • Act as primary contact for Fund Managers and Investors to meet service agreements
  • Promote and educate clients on the Investor Digitization project and data confidentiality
  • Support Fund Managers and Investors on MSFS Digitization platforms
  • Open new investor accounts while ensuring compliance with AML and regulations
  • Process investor transactions according to fund documentation and regulations
  • Maintain fund records in compliance with regulatory requirements
  • Review teammate's processed activities to ensure accuracy and compliance
  • Facilitate communication between Fund Managers and internal teams while safeguarding privacy

Benefits

  • Comprehensive benefits package
  • Access to Morgan Stanley sponsored programs
  • Opportunity for incentive compensation and discretionary bonuses
  • Support for professional growth and development
  • Involvement in innovative financial technologies
Full Job Description
What you'll do in the role:

Morgan Stanley Fund Services Inc. is seeking a Director, Investor Services in Purchase, NY to serve as a primary point of contact to the Fund Manager and their Investors, ensuring Service level agreements are met in a timely manner. Promote Investor Digitization project to clients and investors and educate them on Data confidentiality, protection of sensitive data, and GDPR. Provide Fund Managers and Investors support on our MSFS Digitization platforms. Coordinate with global colleagues within Investor Services, AML, FATCA, Tax, Accounting, and Cash teams ensuring best service delivery. Open new investor accounts ensuring compliance with the fund documentation, anti- money- laundering requirements, statutory regulations and company policies and procedures. Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Process and verify cash movements associated with investor activity. Ensure records of the fund are maintained in compliance with regulations. Perform third level review of activity processed by teammates. Coordinate communication between Fund Managers and other internal teams within MSFS, ensuring privacy policies are followed and risk of confidentiality breaches are minimized. Assist Fund Managers to carve out investments for investors in situations of investment in sanctioned securities.

What you'll bring to the role:

-Requires a Bachelor's degree in Business Administration, Finance, or a related field of study

-Requires five (5) years of experience in the position offered or five (5) years as a Manager, Associate, or a closely related occupation

-Requires five (5) years of experience with the following skills:
  • fund administration including subscriptions, redemptions, transfers, and investor reporting;
  • private equity fund structure, and capital allocation;
  • Anti- money laundering and Know Your Customer Compliance including regulatory requirements and documentation checks;
  • interpreting investor data and performing reconciliations;
  • Excel including formulas, pivot tables, and data validation;
  • client and investor portals, Customer Relationship Management tools, and fund accounting platforms;
  • processing transactions and record maintenance;
  • resolving client and operational issues;
  • Client Relationship Management including handling inquiries and maintaining relationships.


Expected base pay rates for the role will be between $129,000 and $190,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

About Morgan Stanley

Morgan Stanley Investment Management are active managers of capital, working to outperform the market and deliver results for their clients. Morgan Stanley Investment Management's long-tenured professionals apply their experience and expertise across public and private markets, in single-sector, multi-asset and custom solutions.

Morgan Stanley Careers

Joining Morgan Stanley today means becoming part of a global team dedicated to strengthening communities, pioneering innovation, and fostering diversity. As a leading global financial services firm, Morgan Stanley offers unparalleled job opportunities, career growth, and a culture of leadership that together create an exceptional employment experience. Work You’ll Do At Morgan Stanley, you will collaborate with knowledgeable professionals to drive innovation and deliver solutions in financial services. Our team is composed of diverse, talented individuals who bring their unique skills and perspectives to work every day, setting the standard for leadership in the global market. Morgan Stanley is not just a company; it's a place where ambitious, creative, and skilled individuals can build a rewarding career. Here, you can experience the benefits of a vibrant culture dedicated to professional growth and diversity training. Internship Programs Kickstart your career with Morgan Stanley’s internship programs. These positions offer invaluable industry insights and professional experience to students and recent graduates. Interns at Morgan Stanley gain hands-on experience, working alongside seasoned experts in a dynamic, supportive environment. Innovation and Professional Growth We believe in the power of innovation to solve complex problems and encourage our team to think differently and act boldly. Morgan Stanley supports your career development through comprehensive training, development programs, and leadership workshops, ensuring that every employee has the tools they need to succeed. Join Our Team Explore the various job opportunities at Morgan Stanley, from entry-level positions to executive roles. We are hiring individuals who are passionate about finance and eager to contribute to a team that values integrity, excellence, and a forward-thinking mindset. Enhance your skills through our networking events, mentorship opportunities, and ongoing professional development. Stay Connected Keep up to date with the latest from Morgan Stanley Careers by subscribing to our job alert emails. Tailor your preferences to receive updates about new postings, career tips, and exclusive insights from our team leaders. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Morgan Stanley Jobs portal. Prepare your resume, refine your interview techniques, and join a company that values innovation and leadership. At Morgan Stanley, we’re not just building careers—we’re developing leaders. Discover how far your talents can take you by joining our team today.
Learn more about Morgan Stanley
Size
77,000 employees
Market Cap
$144.1 billion
Industry
Net Income
$10.9 billion
Founded
1935
5 Year Trend
+10%
Revenue
$52 billion
NASDAQ

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