Director, Instructional Technology & Web (Administrator II)

Job no: 558465
Work type: Management (MPP)
Location: San Diego
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

San Diego State University is looking for a strategic and innovative Director of Instructional Technology & Web to lead the university's instructional technology, web services, accessibility, and instructional design programs. Reporting to the Senior Associate Vice President and Deputy CIO, this role provides vision, leadership, and operational oversight for a multidisciplinary team responsible for delivering accessible, user-centered digital experiences that support teaching, learning, and engagement across the university.

Key Responsibilities:

• Strategic Leadership & Digital Innovation
  • Develop and execute strategic plans, service roadmaps, and governance frameworks for instructional technologies, web services, and accessibility initiatives.
  • Provide strategic direction for the university's learning management system (LMS), instructional technology platforms, and digital learning ecosystem.
  • Establish standards, policies, and best practices for instructional design, web development, accessibility, and content management.
  • Evaluate emerging technologies, industry trends, and regulatory requirements to inform institutional strategy and service enhancements.
• Web Services, Accessibility & Digital Experience
  • Lead the strategy and governance of SDSU's web presence, ensuring a cohesive, accessible, and institutionally aligned digital experience.
  • Oversee web content management systems, digital platforms, and accessibility initiatives across the university.
  • Direct Accessibility Technology Initiative (ATI) compliance efforts and support adherence to ADA, WCAG, CSU, and other regulatory requirements.
  • Advance Universal Design for Learning (UDL) and accessible instructional materials across all learning environments.
• Staff Leadership & Operational Oversight
  • Provide leadership, supervision, and professional development for a multidisciplinary team of web developers, instructional designers, accessibility specialists, and technology professionals.
  • Establish performance expectations, assign priorities, and support staff growth and success.
  • Foster a culture of collaboration, accountability, innovation, and continuous improvement.
  • Oversee daily operations to ensure high-quality service delivery and effective resource utilization.
• Project, Budget & Vendor Management
  • Lead enterprise technology projects, including system implementations, upgrades, platform enhancements, and integrations.
  • Coordinate project planning, stakeholder engagement, resource allocation, testing, and implementation activities.
  • Manage departmental budgets, procurement activities, vendor relationships, contracts, and software licensing agreements.
  • Monitor service metrics and operational performance to support strategic decision-making and continuous improvement.

Position Information

• This is a full-time, at-will role, offering comprehensive benefits.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 1 day per week with onsite work in San Diego.

Department Summary

The mission of the Information Technology Division is to develop the long-term infrastructure, services, and strategy necessary to support the University's mission of learning, discovery, and engagement. The IT Division has the stewardship responsibility for core IT assets on campus and the obligation to provide the services, training, and community building necessary to realize the benefits of those investments across the San Diego State University community.

For more information regarding the Information Technology Division, click here.

Education and Experience

• Bachelor's degree in Information Technology, Computer Science, Instructional Technology, Educational Technology, Web Development, or a related field.
• Five or more years of progressively responsible experience supporting web technologies, digital learning environments, accessibility initiatives, or related enterprise technology services.

Key Qualifications

• Demonstrated success designing, developing, and supporting secure, accessible, and user-centered web services, applications, and digital platforms.
• Experience managing enterprise web platforms, learning technologies, learning management systems (LMS), or other complex digital ecosystems.
• Strong knowledge of digital accessibility standards and regulations, including ATI, ADA Title II, and WCAG, with experience advancing accessibility practices across digital content and services.
• Knowledge of instructional design principles, including Universal Design for Learning (UDL), and experience integrating accessibility, usability, and instructional design best practices into technology-enhanced learning environments.
• Proven ability to build collaborative relationships and work effectively with faculty, staff, administrators, students, and external partners to advance institutional goals.
• Demonstrated leadership, communication, and problem-solving skills, with the ability to manage competing priorities, build consensus, and lead cross-functional initiatives.
• Experience working in higher education or other large, complex organizations and supporting enterprise-scale technology platforms and services.

Compensation and Benefits

At San Diego State University, we value our team members and offer a competitive salary that reflects your qualifications and experience. But that's just the beginning! Our exceptional benefits package is designed to support your well-being and work-life balance:

• Generous Leave Benefits: Enjoy 15 paid holidays, 24 vacation days, and 12 sick days per year.
• Retirement Security: Benefit from a CalPERS defined benefit pension plan, with reciprocity with the UC Retirement Plan, plus retiree healthcare benefits.
• Comprehensive Health Coverage: Access a variety of health, dental, and vision plans at no or low cost to you.
• Educational Opportunities: Take advantage of the California State University system fee reduction program for yourself or a qualified dependent.
• Voluntary Benefits: Opt into additional benefits like Auto & Home Insurance, Life and Disability Insurances, a Legal Plan, Pet Insurance, and the ScholarShare 529 Plan for college savings.

The expected hiring salary for this position ranges from $126,536 to $136,536 annually.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.