Position Summary: The Director, Information Technology, is the bank's senior hands-on technology leader, working closely with the Chief Information Officer (CIO) to execute the bank's IT strategy. This role administers and secures the bank's technology environment, carries out the controls and governance the CIO establishes, and coordinates with affiliate IT partners, the bank's core banking software provider, and external consultants who support the bank's technology needs.
This is a hands-on role with strong potential for growth as the bank's technology function expands and is designed to build the technical depth and judgment needed to support the CIO and contribute to leadership continuity within the department.
Essential Duties and Responsibilities: - Serve as a key partner to the CIO for operational decisions, examiner and internal/external audit inquiries, and Board or committee reporting; maintain current, working knowledge of IT strategy, risk positions, and vendor relationships to support continuity of the bank's technology function.
- Directly administer, monitor, and maintain the bank's technology infrastructure • network, servers, endpoints, identity and access management, and applications • performing hands-on technical work across the environment as needed.
- Execute the bank's day-to-day security controls (patch management, access reviews, monitoring, and incident response) under the program and standards set by the CIO; escalate risks, incidents, and control gaps promptly.
- Implement and maintain data governance, retention, and privacy controls consistent with policies established by the CIO and support the integrity and security of the bank's data assets.
- Act as the bank's primary liaison for affiliate IT partners supporting bank-related matters, coordinating priorities, timelines, access, and documentation so that accountability between affiliate-provided support and bank-owned systems stays clear and auditable.
- Manage the working relationship with the core banking software provider's support organization for the platform as run at the bank, including support tickets, patches, upgrades, and configuration changes.
- Scope, onboard, and oversee short-term IT consultants engaged for discrete projects, ensuring deliverables, security requirements, least-privilege access, and knowledge transfer back to the bank's IT team.
- Own change management documentation, approvals, and rollback/reversibility plans for IT changes, consistent with SOX and internal audit requirements.
- Maintain and test the bank's IT disaster recovery and business continuity procedures, coordinating recovery capabilities provided by affiliate and vendor partners, including the core banking software provider.
- Maintain current IT policies, procedures, and control evidence; support internal audit, SOX, SOC 2, and regulatory examination requests with accurate, timely documentation.
- Plan and execute IT projects assigned by the CIO, including scope, budget tracking, vendor/consultant coordination, and status reporting.
- Maintain up-to-date documentation and coverage plans in partnership with the CIO to support strong operational continuity across key IT functions.
Qualifications and Competencies Required Required Experience: - Minimum seven (7) years of progressive information technology experience, including senior or lead technical roles, within banking or financial services.
- Hands-on technical proficiency across infrastructure, cybersecurity, and application administration.
- Working knowledge of banking regulatory, data protection, and audit expectations as they apply to IT operations.
- Experience managing third-party vendors, consultants, or shared/affiliate technology resources.
- Strong written and verbal communication skills, including the ability to represent IT to non-technical stakeholders, auditors, and examiners.
- Sound independent judgment and decision-making appropriate to a fast-paced technology environment.
Education: - Bachelor's degree in computer science, information technology, or a related field, or equivalent practical experience.
- Overtime required • N/A Travel 0-10% - as required on an as needed basis.
- Must have reliable transportation and live within a commutable distance to one of the following cities: Salt Lake City, UT.
Qualifications Preferred: - Industrial bank/ILC experience is preferred.
- Masters degree in a related field.
- Experience supporting or administering a core banking software platform.
- Relevant certifications (e.g., Security+, CISSP, PMP, ITIL).
- Experience operating within a growing technology organization supplemented by shared services or outsourced support.
Physical Demands Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule - This position requires the ability to work various times to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed.
