USAA

Director, Information Security - Privileged Access Management

USAA$164K — $314K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in fields like IT or Cyber Security.
  • 8 years of experience in information security, with project accountability.
  • 3 years of managerial experience in an Information Security domain.
  • 4 years of experience implementing security solutions in large enterprises.
  • Deep knowledge and experience with Privileged Access Management (PAM) capabilities.

Responsibilities

  • Own and drive the PAM strategy and roadmap across the enterprise.
  • Develop and enforce security policies and procedures for PAM operations.
  • Manage vendor relationships and oversee related remediation efforts.
  • Communicate risks and ensure compliance with industry regulations.
  • Promote information security awareness within the organization and externally.

Benefits

  • Comprehensive medical, dental, and vision plans.
  • 401(k) and pension options available.
  • Life insurance and parental benefits.
  • Paid time off, including 16 hours for volunteering.
  • Career path planning and continuing education support.
Full Job Description
The Opportunity

As a dedicated Information Security Director, you will lead USAA's enterprise Privileged Access Management program and play a critical role in protecting the organization from risks associated with privileged and elevated access. The role owns the PAM strategy and roadmap while driving the implementation and ongoing effectiveness of privileged account governance, credential management, session management, and least-privilege capabilities across the enterprise.

As the senior product owner and PAM subject matter expert, this leader will work closely with cybersecurity, engineering, audit, risk, compliance, legal, and business stakeholders to prioritize investments, deliver security solutions, and meet regulatory commitments. The Director will provide strategic and operational leadership, oversee vendor relationships, manage remediation efforts, and report program performance and risk to senior leadership. Success will require strong PAM expertise, executive presence, cross-functional influence, and experience delivering enterprise security programs within a highly regulated organization.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position.

What you'll do:
  • Responsible for strategic ownership of critical security domains or capabilities, develops multi-year roadmaps and/or a leader of Manager Seniors.
  • Establishes and ensures compliant execution of their information security domain's short- and long-term strategic vision, strategy, goals, and metrics and governs the overall policies, standards, and procedures for their assigned information security domain.
  • Directs and ensures effective operation of an enterprise information security domain including capacity, resilience and dependability capabilities and how changes in conditions, operations, or the environment will affect the system's operation.
  • Develops, reviews and communicates information security risk management policies and procedures in partnership with the Chief Information Security Officer (CISO) and other senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
  • Interfaces with external regulators to represent USAA in discussions regarding their specific information security domain.
  • Oversees the continuous monitoring of cybersecurity activities and alerts senior management to potential risks, compliance issues, and operational inefficiencies.
  • Develops, designs, and delivers a sustainable governance and assurance model across multiple domains and the Enterprise.
  • Identifies, monitors and evaluates operational solutions to reduce information security risk, meet compliance requirements and increase enterprise workforce efficiency, business agility and workforce scalability.
  • Promotes information security awareness across the enterprise and with the external security community.
  • Serves as financial steward for the organization and manages manpower and budgets to ensure they cost-effectively meet the needs of the organization.
  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree in Information Security, Information Technology, Computer Science, Business Administration, Information Systems/Management, or related field; OR 4 years of relevant education and/or experience.
  • 8 years of related information security experience in one or more domains, e.g.: Cyber Security, Identity and Access Management, Information Assurance and Governance, Operational Risk Management and/or Information Technology to include significant accountability for projects, programs, processes, or policies.
  • 3 years of direct team lead, supervisor, or management experience in an Information Security or Information Technology domain.
  • 4 years of researching, designing or implementing technology, information security or cybersecurity solutions in a large financial institution or large enterprise information security program with a proven track record of delivering results in compliance with federal/state/regulatory information security and risk management policies, standards, and guidelines.
  • Experience driving the delivery of PAM capabilities and controls, including privileged account governance, credential management, session management, and least-privilege initiatives across the organization.
  • Experience partnering closely with engineering, security, audit, risk, and business stakeholders to define requirements, prioritize work, and ensure successful implementation of PAM solutions.
  • Experience administering and supported CyberArk Privileged Access Management (PAM) solutions, including Safes, Platforms, CPM, PSM, and PVWA, to secure privileged accounts, automate credential rotation, and enforce least-privilege access controls across enterprise environments.
  • Strong knowledge of security technologies to include cryptography, authentication, authorization, and controls.
  • Strong Knowledge of IT risks and experience implementing security solutions.
  • Experience managing regulatory and audit commitments related to privileged access, including remediation activities, control effectiveness, evidence collection, and compliance reporting.
  • Experience acting as the primary product owner and subject matter expert for PAM, providing strategic direction, vendor oversight, and operational leadership to ensure program success.
  • Expert level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
  • Expert knowledge of relevant regulations and standards related to risk management and information security, e.g.: FFIEC, Gramm-Leach-Bliley, FFIEC Cybersecurity Assessment Tool, NIST Cybersecurity Framework and the Payment Card Industry Data Security Standard.
  • Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience.


Compensation range: The salary range for this position is: $ 164,780.00 - $314,960.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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