Compensation Data

The base salary range for this position is $200,000 to $316,000. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here .

Description

The Director of Incentive Strategy & Effectiveness serves as a leader within Human Pharma Operations, responsible for designing, implementing, and operationalizing incentive compensation (IC) strategies that drive field motivation, align with commercial objectives, and elevate performance across Boehringer Ingelheim's U.S. customer-facing organizations. This role oversees the strategy, communication, innovation, administration, and governance of all U.S. customer-facing IC programs-ensuring they are fair, data-driven, compliant, and optimized for a rapidly evolving portfolio. Success in this role requires deep partnership and seamless collaboration with customer-facing leadership, Marketing, and the Human Pharma executive team.

• This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

Duties & Responsibilities

Lead all aspects of US incentive compensation (IC) from plan design through administration
• Oversee establishment of pay-for-performance objective measurements that properly motivate, compensate and reward BI's eligible field teams
• Ensure alignment between appropriate national forecasts and national IC goals
• Lead partnership with Sales and Marketing to continuously evolve approach
• Lead implementation strategy for the IC plan and related contests for all eligible field teams

Lead IC governance and health assessment programs
• Establish IC governance process and leverage to enable timely and efficient decision making
• Align with leadership and other functional areas to ensure integrity, quality, and a smooth process with timely payouts
• Ensure the IC plan is self-funded and that appropriate payout accruals and budget variances are in line with sales achievement
• Lead assessment of IC plan and contest effectiveness at national and sub-national levels to ensure plan objectives are met; evaluate and recommend improvements to optimize effectiveness
• Oversee mitigation of plan and metric variances, where data and other anomalies require investigation, communication, and occasionally restitution to individual associates
• Represent the Incentives team at Human Pharma Operations Leadership meetings

Lead integration of innovative concepts and AI into the IC plan
• Investigate new and innovative methodologies for engaging and motivating the field force members through incentive programs
• Identify, gather, and share best IC practices from the competitive market place and continuously improve BI IC practices to drive and recognize positive sales results
• Introduce creative and innovate IC ideas to drive BI sales as appropriate

Lead internal IC team members
• Manage, guide, and coach up to 5 direct reports
• Ensure team members receive expert level training and assistance in key areas, such as use of analytical tools and data sources

Lead IC development of the IC communication strategy
• Establish and maintain guiding principles for sharing key information with plan participants
• Oversee IC communication and implementation plan to the field and ensure integration of field input
• Ensure transparency in sales goaling process to plan participants in order to demonstrate fairness and simplicity of plan design, while supporting field force motivation
• Ensure consistent, timely, and thorough documentation and communication of IC plan design to field associates, in order to aid plan transparency, and minimize corporate legal exposure

Requirements

• Bachelor's degree required; master's degree preferred.
• Ten to twelve (10-12) years' experience in working in the U.S. Pharmaceutical Industry with three plus (3+) years in a customer facing role.
• Strong knowledge in pharmaceutical sales, marketing, IC plan design, use of syndicated data and analytics tools, and performance measures required.
• Strong leadership and coaching skills including two plus (2+) years direct people leadership experience and/or four plus (4+) years of experience leading cross functional teams.
• Experience leading through ambiguity and change.
• Demonstrated success in delivering complex, cross-functional, transformational change projects.
• Experience influencing senior organizational leadership.