Job Summary and Responsibilities
As our Director of Imaging Services, you will provide strategic leadership and operational oversight for all diagnostic imaging aspects, ensuring safe, high-quality, and efficient services that meet patient and organizational needs.
Every day you will manage a multi-disciplinary team, fostering excellence and continuous improvement. You will be responsible for strategic planning, financial management, and technology implementation within the department, ensuring strict compliance with all regulatory bodies. You will collaborate with physicians and clinical leaders to optimize patient flow and service delivery, champion patient satification, and lead initiatives for operational efficiency and clinical outcomes.
To be successful in this role, you will possess extensive leadership experience in a complex imaging environment, deep knowledge of imaging modalities and accreditation standards, and strong operational financial, and strategic planning skils.
- Operational Accountability: Plans, directs and evaluates, through subordinate managers, the programs, systems, operations and resources of the assigned functions/work sites to assure the safe and appropriate delivery of diagnostic/therapeutic patient care, achievement of clinical core measurement scores, and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and applicable regulatory requirements; produces and presents reports on key performance indicators and other significant benchmarking metrics. Ensures the application of consistent practices relating to clinical/administrative operations, customer service, human resources activities and VMFH standards; collaborates with medical staff to develop and implement new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served. Directs the development, implementation and evaluation of new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of assigned clinical area(s) to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements. Ensures the full optimization of available information technology to achievement of overall business objectives; participates in the development of formal strategic/tactical plans, to include both short- and long-term business planning, with full accountability for achievement of plan objectives; presents and gains support for recommendations and directs project management efforts to develop/implement planning objectives.
- Resource Management/Budget Administration. Determines resources needed to accomplish performance objectives and oversees activities and resources in a manner that is fiscally responsible and in accordance with VMFH policies and standards; participates in the preparation of the annual operating/capital budget for the service line identifies, aligns and optimizes resources to positively impact organizational strategies towards achievement of goals; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; ensures that administrative infrastructure is in place to maximize revenue capture; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner; oversees the preparation of complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports; keeps Associate Administrator apprised of all issues with potential for budgetary impact.
- Staff Management and Development: Plans, directs and evaluates the work of clinical management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; ensures adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.
- Performance/Quality Improvement: Develops, implements, monitors and evaluates systems/initiatives/programs to facilitate performance/quality improvements in keeping with strategic objectives and regulatory requirements; conducts ongoing assessment of the strengths and weaknesses of the assigned clinical area(s) to better understand/identify future needs and challenges; evaluates existing systems/program/priorities and future potential to make recommendations for growth, expansion, new services and solvency of existing services based on market demographics and volume projections; develops and presents comprehensive recommendations regarding the viability of specific systems/projects; plans and directs quality process improvement initiatives/projects to ensure achievement of business objectives. Collaborates with other leadership/staff in the common goal of standardization, integration and enhancement of the continuum of services available within designated clinical area(s); participates in the company-wide evaluation of processes and practices to determine the need for change to accommodate shifting business priorities, conditions and objectives.
- Regulatory Compliance: Ensures full compliance with internal/external legal and regulatory standards and requirements, and that effective control procedures are in place and fully functioning to preclude improprieties from occurring; monitors the effectiveness of current practices in meeting expectations and producing desired results. Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality.
- Business Development/Marketing: Participates in the development of effective marketing strategies and promotional materials for the assigned function(s) that are designed to enhance awareness, expand market share and increase revenues to the organization; identifies and implements strategies/opportunities to differentiate VMFH programs and services from those of other healthcare providers; may participate in community awareness activities to promote clinical programs/services. Cultivates and maintains professional relationships with primary customers of the assigned function(s), including medical directors, physicians, physician groups, patients, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinical measures. Performs related duties as required.
Job Requirements
Required
- Bachelor’s degree in nursing, business/healthcare administration, or a related discipline, and seven years of progressively responsible operational/clinical work experience that demonstrates attainment of the requisite job knowledge/abilities, including five years’ experience in a management/leadership capacity.
Preferred
- Current licensure/certification in a diagnostic imaging modality