The Hartford Financial Services Group, Inc

Director, Identity and Access Management (IAM) Platforms

Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in information security, technology risk management, or IAM engineering.
  • 5+ years of hands-on experience architecting and maintaining enterprise-scale deployments of Ping / ForgeRock Identity solutions.
  • Demonstrated leadership experience.
  • Deep technical expertise in identity federation standards, including SAML, OAuth 2.0, and OIDC.
  • Proven implementation experience in migrating large-scale IAM platforms in regulated environments.
  • Strong knowledge of application architectures, directory services, and DevOps practices as they relate to identity controls.
  • Executive presence for effective communication with senior leadership.

Responsibilities

  • Lead development and execution of identity management strategy, focusing on Ping / ForgeRock suite.
  • Champion passwordless authentication and Zero Trust security architectures.
  • Oversee risk governance across identity lifecycle; establish robust federation standards.
  • Partner with cross-functional teams to ensure alignment with identity and security expectations.
  • Deliver IAM technology risk reporting to senior leadership, highlighting trends and compliance gaps.
  • Lead and develop a high-performing IAM engineering and administration team, fostering transparency and accountability.

Benefits

  • Hybrid work schedule requiring office presence 3 days a week (Tuesday through Thursday).
  • Opportunity to work in multiple office locations (Columbus, OH, Chicago, IL, Hartford, CT, or Charlotte, NC).
  • Development opportunities to grow technical and leadership skills.
Full Job Description
Dir Architecture - IA06CE

Dir IT Management - IM06AE

The Director of IAM Platforms provides senior leadership for the strategic design, implementation, and governance of identity and access management solutions across the enterprise. This role focuses on modernizing customer identity platforms, lifecycle management, access governance, and platform strategy while maintaining strong awareness of technology risks and regulatory requirements.

Specifically, this leader will oversee the architecture, deployment, and operation of our Ping Identity platform suite, serving as the enterprise authority on authentication, authorization, and federation patterns.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Responsibilities
  • Strategic Leadership: Lead the development and execution of a comprehensive identity management strategy, overseeing the deployment and management of core IAM platforms, with primary ownership of the Ping / ForgeRock Identity product suite (PingID, PingFederate, PingAccess, and PingDirectory).
  • Modern Authentication & Authorization: Champion the shift toward passwordless authentication, adaptive/risk-based access, and Zero Trust security architectures leveraging Ping's integration capabilities.
  • Platform & Lifecycle Governance: Provide risk oversight across the end-to-end identity lifecycle. Establish robust federation standards (SAML, OIDC, OAuth2) for seamless single sign-on (SSO) and multi-factor authentication (MFA) across customer and partner ecosystems.
  • Cross-Functional Partnership: Partner with business, application, platform, and security teams to promote adherence to identity, infrastructure, and security control expectations, ensuring features align to roadmap expectations of all.
  • Risk Reporting: Own and deliver IAM technology risk reporting for senior leadership, highlighting trends, systemic control gaps, and compliance with industry governance frameworks (e.g., NIST, SOX) and identity threat detection standards.
  • Team Leadership: Lead, coach, and develop a global high-performing technical IAM engineering and administration team, fostering a culture of partnership, transparency, and accountability across technology and risk groups.


Qualifications
  • 10+ years of experience in information security, technology risk management, or IAM engineering domains.
  • 5+ years of hands-on experience architecting and maintaining enterprise-scale deployments of Ping / ForgeRock Identity solutions.
  • leadership experience is required
  • Deep technical expertise in identity federation standards, including SAML, OAuth 2.0, OpenID Connect (OIDC), and API security architectures.
  • Proven implementation experience leading large-scale modern IAM platform migrations (e.g., transitioning legacy SSO to PingFederate) across complex, regulated financial services or insurance environments .
  • Strong working knowledge of application architectures, directory services (Active Directory/LDAP), SDLC, DevOps practices, and CI/CD pipelines as they relate to identity controls.
  • Executive presence with a proven ability to communicate effectively with senior leaders, translating complex technical issues into actionable, executive-level insights.
  • Bachelor's degree from an accredited college/university in Computer Science, Information Security, or a related field (or equivalent experience).


Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:



The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

About The Hartford Financial Services Group, Inc

The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds. Throughout our rich history of more than 200 years, countless businesses and individuals, including Robert E. Lee, Abraham Lincoln and Babe Ruth, have turned to our company for protection. The Hartford celebrated its 200th anniversary in 2010.

The Hartford Financial Services Group, Inc. Careers

Join the esteemed team at The Hartford Financial Services Group, Inc., a leader in investment and insurance, where we offer more than just job opportunities—we provide a platform for professional growth and innovation. As one of the most respected names in the financial services industry, The Hartford is dedicated to fostering a culture of diversity, leadership, and continuous development.

Work You’ll Do

Embark on a career with The Hartford and contribute to our mission of helping customers achieve amazing financial outcomes. You will have the chance to work alongside a team of experts who are not only skilled in their fields but are also passionate about making a difference.

Transform Your Career

At The Hartford, we believe in nurturing talent through comprehensive training programs and robust career development opportunities. Our commitment to professional growth is evident in our dynamic leadership and diversity training programs that prepare you for the future.

Innovate with Us

Innovation is at the heart of everything we do at The Hartford. Join us and bring your unique perspective to help shape the future of financial services. Our collaborative environment encourages creativity and is the perfect place to advance your skills in groundbreaking ways.

Be Part of a Great Team

The Hartford is not just a company; it's a community. We pride ourselves on a workplace culture that upholds the values of inclusivity and teamwork. By joining us, you’ll work on diverse teams that value your insights and encourage networking and mutual support.

Future-Proof Your Career

With a wide range of job opportunities, from internships to full-time positions, The Hartford offers a path for everyone. Whether you’re just starting out or looking to take your career to the next level, we provide the tools and support needed to succeed. Our benefits package is designed to ensure that our team members are well taken care of, not only at work but in all aspects of life.

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Whether you're polishing your resume, preparing for an interview, or seeking to enhance your employment experience, The Hartford has a position to match your skills and ambitions. We are continuously hiring and looking for new talent to join our thriving team.

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Learn more about The Hartford Financial Services Group, Inc
Size
18,500 employees
Market Cap
$24.1 billion
Industry
Net Income
$1.7 billion
Founded
1810
5 Year Trend
+6.5%
Revenue
$20.5 billion
NASDAQ

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