Job Description:Overview:The Director of Identity and Access Management (IAM) plays a critical role in enabling Chatham's technology strategy by ensuring our identity, authentication, and authorization capabilities are secure, scalable, and deliver an exceptional end-user experience.
In this role you will:- Be responsible for leading strategic planning & roadmaps including partnering with Product Management to define and execute a long-term IAM product roadmap aligned with business objectives, client needs, and regulatory requirements.
- Partner with Enterprise Architecture to design and evolve a long-term technical roadmap for identity, authentication, and authorization platforms.
- Balance near-term delivery commitments with long-term platform scalability, resilience, and modernization goals.
- Provide Engineering Leadership & Delivery including leading and growing teams of engineers responsible for all Identity and Access Management capabilities, including authentication, identity lifecycle management, and complex fine-grained authorization.
- Oversee the design and delivery of role, attribute, and relationship-based access control models using modern authorization platforms.
- Establish strong engineering practices focused on secure-by-design development, operational excellence, reliability, and performance.
- Manage IAM projects, budgets, and vendor relationships
- Establishing and enforcing IAM policies, standards, and procedures
- Be accountable for Security & Risk Management including:
- Own the security posture of IAM platforms, ensuring alignment with industry best practices, internal security standards, and regulatory expectations.
- Partner closely with Information Security, Risk, and Compliance teams to support audits, threat modeling, and incident response related to identity and access.
- Champion zero-trust and least-privilege principles while enabling pragmatic, business-aligned outcomes.
- Enable Customer Experience and Commercial Growth by ensuring all the end user onboarding to Chatham technology products are secure, intuitive and frictionless
- Collaborate with Marketing and Marketing Technology teams to maintain a single, unified enterprise view of end users and customers.
- Partner with UX team to enable consistent identity experiences across products while supporting future growth, new offerings, and evolving customer journeys.
- Lead People & Organizational Design by leading effective performance management and professional development for IAM engineering teams.
- Perform strategic workforce planning to ensure the right skills and capacity to deliver against both short- and long-term roadmaps.
- Foster a culture of collaboration, accountability, innovation, and continuous improvement.
Contributors to your success: Ideally, you will have some or most of the following qualifications. More importantly, you bring the desire, drive, and ability to learn and become a key contributor in these areas:
- Bachelor's degree in Computer Science, Information Technology, or a related field;
- 10+ years of experience in software or platform engineering, with significant depth in Identity and Access Management.
- Proven experience leading and developing high-performing engineering teams.
- Deep knowledge of modern IAM platforms and patterns, including authentication, identity federation, and fine-grained authorization models (RBAC, ABAC, ReBAC).
- Strong understanding of modern security principles such as zero trust, least privilege, and defense in depth.
- Excellent communication, collaboration, and stakeholder management skills.
Key Technology Platforms - Auth0 (authentication, identity lifecycle management, federation)
- AuthZed / SpiceDB (fine-grained, relationship-based authorization)
- Microsoft Azure (cloud infrastructure, identity integrations, security services)
