As a
Director, Identity Servicesat
QXO, you'll lead the strategy, delivery, and continuous improvement of enterprise identity capabilities that enable secure growth, operational efficiency, and strong user experiences. This role is responsible for building and scaling identity services across the organization, with accountability for identity governance, access lifecycle management, authentication, automation, and operational excellence.
What you'll do:
- Lead the enterprise identity services function, including strategy, roadmap, governance, engineering, and operations
- Define and execute a multi-year identity program aligned to cybersecurity priorities, business growth, and platform modernization
- Oversee identity lifecycle management processes, including joiner, mover, leaver workflows, access provisioning, deprovisioning, and role-based access controls
- Drive modernization of identity capabilities across single sign-on, multi-factor authentication, directory services, privileged access integrations, and access certifications
- Identify and implement opportunities to leverage AI and automation to improve service quality, efficiency, and support outcomes
- Partner with business leaders, HR, infrastructure, application teams, internal audit, and compliance stakeholders to ensure identity services are effective, scalable, and business-aligned
- Build and mature automation across identity workflows to reduce manual effort, improve turnaround times, and strengthen control consistency
- Establish service delivery standards, KPIs, and reporting for identity operations, access fulfillment, audit readiness, and user experience
- Lead identity-related initiatives supporting application onboarding, mergers and acquisitions, third-party access, and workforce transformation
- Serve as a senior advisor on identity risk, control design, and access governance across the enterprise
- Hire, develop, mentor, and lead a high-performing team while fostering accountability, collaboration, and continuous improvement
- Manage vendor relationships, platform performance, and budget considerations related to identity services and supporting technologies
What you'll bring:
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Business, or related field; advanced degree preferred
- 10+ years of progressive experience in identity and access management, cybersecurity, or enterprise technology
- 5+ years of leadership experience managing teams and large-scale identity or security-related programs
- Deep knowledge of identity governance, access lifecycle management, authentication, federation, directory services, and privileged access concepts
- Demonstrated success designing, implementing, and scaling enterprise identity capabilities across complex environments
- Experience with leading identity-related platforms such as SailPoint, ServiceNow, Microsoft Entra ID / Azure AD, Active Directory, Okta, Duo, CyberArk, or similar technologies
- Strong understanding of control frameworks, audit requirements, and regulatory expectations related to access governance and identity security
- Proven ability to lead cross-functional initiatives and influence stakeholders across technical and business teams
- Experience building business cases, roadmaps, and operating models that improve both security outcomes and business value
- Strong communication, executive presence, and problem-solving skills, with the ability to translate complex technical issues into practical business decisions
- Track record of leading through change, developing talent, and delivering measurable outcomes in high-visibility environments
What you'll earn
- Base pay range: $172,100 - $266,8000
- Annual performance bonus
- Long term incentive (equity/stock)
- 401(k) with employer match
- Medical, dental, and vision insurance
- PTO, company holidays, and parental leave
- Paid Time Off/Paid Sick Leave: Applicants can expect to accrue 15 days of paid time off during their first year (4.62 hours for every 80 hours worked) and increased accruals after five years of service.
- Paid training and certifications
- Legal assistance and identity protection
- Pet insurance
- Employee assistance program (EAP)
To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.
Please contact
[email protected] if you have any questions related to this job posting.
Salary Range:
USD $172,100.00 - USD $266,800.00 /Yr.
