Director, Human Factors

Secretariat

$120K — $150K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's or PhD in Experimental, Industrial or Cognitive Psychology, Industrial Engineering plus 5 years of experience, or 10+ years of related experience as a Human Factors professional.
  • Certification as a Human Factors or User Experience Professional preferred.
  • Experience in forensic work, experimental design, safety consulting, or statistical analysis.
  • Research and application of regulations on human performance and safety in accident scenarios.
  • Experience in human factors research and usability testing.

Responsibilities

  • Conduct hands-on failure analysis investigations.
  • Plan and execute laboratory tests.
  • Conduct field inspections to assess safety and design.
  • Communicate findings with clients and provide counsel.
  • Assist in preparing critique reports evaluating other experts' conclusions.
  • Draft technical reports summarizing findings and recommendations.
  • Build and maintain positive relationships with colleagues and clients.

Benefits

  • Culture driven by passion, pride, and performance.
  • Opportunity to work on complex engineering challenges across diverse industries.
  • Mentorship programs to develop early career talent into trusted experts.
  • Recognition for excellence and high performance in challenging situations.
Full Job Description
ABOUT OUR ENGINEERING SCIENCES TEAM

As part of our expanding Global Engineering and Scientific consulting team, you will work at the forefront of today's most complex engineering challenges. You will be engaged in analyzing failures of a myriad of products from a variety of industries, but with a heavy focus on large industrial facilities like power plants, Oil & Gas facilities, chemical processing plants, construction, and similar. Outside of that work, you will be engaged in automotive, consumer products, consumer electronics, and medical devices.

Our Human Factors group applies principles of human behavior, abilities, and limitations to the design of systems and projects, ensuring they are safe, efficient, and user-friendly.

Secretariat leverages our diverse technical expertise and industry knowledge of a variety of structures and products to provide clients with world-class value to identify solutions that drive performance and safety.

RESPONSIBILITIES

Exceptional analytical skills, problem solving, communication skills, and creativity are the foundation for successful professionals at Secretariat.
  • Conducting hands-on failure analysis investigations
  • Planning and executing laboratory tests
  • Conducting field inspections
  • Communicate with clients, and counsel
  • Assist with the preparation of critique reports examining the conclusions of other experts
  • Assist with the preparation of technical reports
  • Develop positive relationships with colleagues, peers and clients
  • Prepare for and attend hearings, trials and mediations
  • Manage the day-to-day requirements of multiple engagements


QUALIFICATIONS

  • Requisite professional designations and work experience:
    • Master's or PhD degree in Experimental, Industrial or Cognitive Psychology, Industrial Engineering plus 5 years of experience as a Human Factors professional
    • Or related field along with +10 years experience as a Human Factors professional
  • Certified Human Factors Professional or Certified User Experience Professional desirable.
  • Specific work experience in the forensic field with experimental design, safety consulting, statistical analysis, and/or evidence examination. Related educational experience will also be considered.
  • Experience with research and application of regulations and standards, analyzing scientific literature on human performance and safety, and applying these to various accident scenarios.
  • Participated in or conducted human factors research and testing.
  • Performed design and evaluation of warnings, safety information, and user performance data.
  • Experience working in teams, case management, client relationships, project support, and preparing and communicating technical information effectively.
  • Must have work experience in human-computer interaction, human factors and product design, occupation biomechanics, cognitive engineering and/or work physiology.
  • Strong expert report writing skills to complement analytics
  • Able to quickly assimilate relevant information in unfamiliar situations and develop creative approaches and solutions necessary to resolve complex problems
  • The ability to manage and prioritize your time and your team's time, potentially against a backdrop of competing deadlines
  • Excellent analytical and problem-solving abilities
  • Excellent listening, verbal, written, technical, and presentation skills
  • The desire to lead, auxiliary tasks associated with a growing practice within a rapidly growing firm
  • The ability to travel as-needed


A rewarding career above all

There are a lot of fine consulting firms out there. But when everything is on the line, it takes a unique combination of skill and savvy to succeed under pressure.

Our culture and people are driven by passion, pride, and performance. Passion for the clients we serve, the work we deliver, and the communities we live in. Pride in our cohesive team recognized for excellence and trusted to perform in the most challenging situations. And our track record of outstanding performance across all of our disciplines speaks for itself.

Our people are motivated to be the best in everything they do - from our approach to making the complex simple to the way we mentor our up-and-coming talent to become trusted experts early in their careers.

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