The Global HR Business Partner, Health & Biosciences Operations, Quality & Customer Service serves as the senior HR partner to the SVP, H&B Operations and the SVP, H&B Quality & Customer Service, supporting leadership teams accountable for approximately 2,000 employees globally.
As a trusted partner to senior leaders, this role shapes and executes talent and organizational strategies that enable business performance, strengthen leadership capability, and build the workforce needed to support H&B's growth objectives. Partnering closely with business leaders and HR Centers of Excellence, the Director drives workforce planning, succession management, leadership development, organizational effectiveness, and change initiatives.
The role also plays a key part in fostering a culture that reflects IFF's values and leadership expectations, helping create competitive advantage through strong leadership, organizational capability, innovation, and employee engagement.
Key Responsibilities
Strategic Business Partnership
- Serve as the primary strategic talent partner to the SVP, H&B Operations and the SVP, H&B Quality & Customer Service.
- Align talent priorities with business objectives through workforce planning, organization design, and succession strategies.
- Utilize workforce and talent insights to identify opportunities, risks, and future capability needs.
- Influence organizational culture and leadership effectiveness in alignment with IFF values and leadership expectations.
Talent, Leadership & Organization Effectiveness
- Lead talent reviews, succession planning, leadership assessment, and development planning across supported functions.
- Build strong pipelines for critical leadership, technical, quality, customer service, and operations roles.
- Drive organizational effectiveness initiatives that improve business performance, agility, and scalability.
- Partner with leaders to identify, develop, and accelerate high-potential talent.
- Champion adoption of the IFF Leadership Capabilities through talent management, succession planning, and leadership development processes.
Change Leadership
- Coach senior leaders on talent, leadership effectiveness, team performance, and organizational health.
- Lead the people aspects of significant organizational and business transformation initiatives.
- Develop change management and stakeholder engagement strategies that support successful execution of business priorities.
Global Leadership & Collaboration
- Partner effectively across global regions, cultures, and functions.
- Build strong relationships with business leaders, HR partners, and Centers of Excellence.
- Participate in meetings across multiple time zones and travel internationally as business needs require.
Success Measures
- Strong succession health and diverse leadership pipelines across supported functions.
- Increased internal mobility and promotion rates for key leadership and technical roles.
- Improved leadership capability and adoption of IFF Leadership Capabilities.
- Successful execution of workforce planning, organization design, and transformation initiatives.
- Positive trends in organizational health, employee engagement, and retention.
- Trusted advisor status with senior leaders and measurable impact on business performance.
Qualifications
- Bachelor's degree or equivalent.
- 10+ years of progressive HR leadership experience in a global organization; biotech or operations-focused experience preferred.
- Expertise in talent management, succession planning, leadership development, workforce planning, organizational effectiveness, and change management.
- Experience supporting manufacturing, supply chain, operations, quality, customer service, or similarly complex business environments.
- Demonstrated success influencing senior leaders and driving organizational change.
- Experience working across multiple geographies and cultures within a matrixed organization.
- Ability and willingness to travel globally and support a global workforce across multiple time zones.
- Preferred locations for this position: Wilmington, DE, United States; Madison, WI, United States; Leiden, The Netherlands.
Position will be required to be on-site 3 to 4 days per week, when not traveling for IFF.
