Director, HR Business Partner, Digital, Business and Technology Solutions

Sun Life Financial, Inc.

$110K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in HR, Business, Organizational Development, or related field; CHRP or equivalent designation preferred.
  • Significant progressive HR experience with a focus on HR Business Partner roles in large, complex organizations.
  • Experience in technology, engineering, digital, or transformation-focused sectors.
  • Proven success in partnering with senior leaders on talent strategy and organizational effectiveness.
  • Strong business acumen and strategic thinking skills with the ability to translate priorities into actionable talent solutions.
  • Exceptional consulting, coaching, and communication abilities.
  • Experience using workforce data to inform HR decisions.

Responsibilities

  • Advise and coach senior leaders on talent and organizational priorities.
  • Build trusted relationships to understand business strategies and workforce challenges.
  • Identify and address people-related opportunities and risks for business outcomes.
  • Shape and execute a talent agenda aligned with business strategies.
  • Lead initiatives for workforce planning and organizational design to enhance performance.
  • Identify skill gaps and recommend solutions for future readiness.
  • Coach leaders to foster accountability, inclusion, and continuous learning.

Benefits

  • Hybrid work environment with flexibility to work from the office or virtually.
  • Participation in various incentive plans based on performance.
  • Access to HR Centres of Expertise for integrated talent solutions.
Full Job Description
Job Description:

The Director, Human Resources Business Partner (HRBP) is a strategic partner who helps leaders translate business and technology priorities into talent and organizational strategies that drive performance. Supporting one or more global portfolios within Digital, Business & Technology Solutions (DBTS), you will build trusted relationships with senior leaders, develop a deep understanding of their business and technology priorities, and shape a future-focused talent agenda that enables growth, innovation, and transformation.

Operating in a fast-paced global environment, you will bring a strong consulting mindset and influence important talent, leadership, workforce, and organizational decisions. Reporting to the AVP, Human Resources, DBTS, this is an opportunity to make a meaningful impact on business performance by shaping talent, leadership, and organizational strategies within a complex global technology environment.

What will you do:

Coach and Advise
  • Partner, advise, coach, and influence senior leaders and leadership teams on talent, workforce, leadership, and organizational priorities.
  • Build trusted relationships and develop a deep understanding of business strategies, technology priorities, operating models, and workforce challenges.
  • Help leaders identify people-related opportunities and risks that may affect business outcomes.
  • Provide thoughtful challenge and perspective on complex talent and organizational decisions.
  • Act as a trusted advisor on leadership effectiveness, team effectiveness, organizational health, and culture.


Talent and Organizational Effectiveness
  • Shape and execute a future-focused talent agenda aligned with business and technology strategies.
  • Lead workforce planning and organizational design initiatives that strengthen capability, capacity, agility, and performance.
  • Identify critical skill and capability gaps and recommend practical solutions that support future readiness.
  • Lead annual talent processes, including performance management, talent reviews, succession planning, compensation, and employee engagement.
  • Coach leaders to develop talent, build high-performing teams, and foster accountability, inclusion, innovation, collaboration, and continuous learning.


Technology Workforce Strategy
  • Bring an informed perspective on evolving technology environments, talent markets, workforce trends, and emerging skill requirements.
  • Help leaders anticipate capability needs and make informed attraction, development, retention, and workforce decisions.
  • Advise on talent implications associated with digital transformation, modernization, and evolving operating models.
  • Support leaders in building adaptable, high-performing teams that can deliver complex business and technology outcomes.


Change Leadership
  • Lead and support organizational and talent initiatives associated with growth, transformation, and change.
  • Develop and execute change management strategies and plans that enable adoption and sustainable outcomes.
  • Coach leaders through periods of ambiguity, organizational change, and transformation.
  • Support the adoption of new ways of working and evolving organizational and operating models.


Partnership, Collaboration, and Insights
  • Partner with HR Centres of Expertise, including Talent Acquisition, Employee Relations, Total Rewards, Leadership Development, Talent Management, and People Analytics, to deliver integrated talent solutions.
  • Collaborate with HR colleagues and influence stakeholders across a complex global matrix organization.
  • Use workforce analytics, organizational data, and external insights to identify trends, risks, and talent opportunities.
  • Provide evidence-based recommendations that balance employee experience, business objectives, governance, and risk.
  • Contribute to broader HR and enterprise priorities.


What do you need to succeed
  • An undergraduate degree in Human Resources, Business, Organizational Development, or a related field. A CHRP, CHRL, or equivalent designation is an asset.
  • Significant progressive Human Resources experience, including substantial HR Business Partner experience within large, complex, and matrixed organizations.
  • Experience supporting technology, engineering, digital, data, cybersecurity, infrastructure, architecture, or transformation-focused organizations.
  • Demonstrated success partnering with senior leaders and leadership teams on talent strategy, organizational effectiveness, workforce planning, leadership development, and change.
  • Strong business acumen and strategic thinking, with the ability to translate business and technology priorities into practical talent and organizational solutions.
  • Exceptional consulting, coaching, influencing, facilitation, communication, and stakeholder management skills.
  • Experience using workforce data and insights to inform recommendations and support decision-making.
  • Strong systems thinking, judgement, problem-solving, curiosity, adaptability, resilience, and learning agility.


Competencies
  • Strategic Thinking and Business Acumen
  • Influence and Trusted Partnership
  • Organizational Effectiveness and Change Leadership
  • Data-Informed Decision-Making
  • Results Through Collaboration


The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:
110,000/110 000 - 180,000/180 000

Job Category:
Human Resources

Posting End Date:
21/09/2026

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