Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Director, HIM is a Monday through Friday 100% onsite based at Community Memorial Hospital with preferred working hours of 8:00 AM - 4:30 PM PT.

The Director, Health Information Management is responsible for ensuring the compliant, effective and efficient performance of medical record services for the Client; including the oversight of the Department’s daily operations, planning and implementation of strategies to achieve Client and Guidehouse goals. This includes directing and managing all staff, workloads, performance of the department and individuals, overseeing projects, managing costs and budget, creating reports for various Client, Guidehouse and external needs, creating and maintaining policies and procedures and issue resolution to ensure the Department runs smoothly; meeting goals, metrics, objectives and deadlines. This position serves as the onsite HIM Department Leader for the Client.

Duties and Responsibilities

• Uphold Guidehouse values, conduct self ethically and with best interests of Client and Guidehouse in mind at all times.

• Ensure current, fluent knowledge of HIM best practices, trends, Client and Guidehouse policy and procedures, federal and state regulations, and directives from regulatory agencies and third-party payers.

• Cultivate positive working relationships actively with all levels of the Department, Client organization and Guidehouse as a key leader; advise Client from an HIM perspective on any initiatives, issue or activities to ensure the legal medical record is protected, compliant and planned for effectively, and areas of risk are considered.

• Communicate clearly and effectively; this includes active participation in meetings, managing deadlines, establishment of goals, expectations, and performance standards, knowledge and assessment of issues and recommendations and extends to appropriate audience selection, communication method(s) and style.

• Plan, direct, organize, and control all activities of the HIM department.

• Resolve issues effectively and timely including using appropriate discretion to identify, investigate, collaborate, escalate, address and/or resolve issues for optimal solutions and effectiveness.

• Ensure appropriate staffing through staffing assessments (annually or as volumes change), orientation, training, mentoring, performance management (quality, productivity, annual evaluation, corrective action), employee role fit and work closely with Guidehouse and Client HR to recruit and screen candidates for open positions.

• Ensure department metrics are met or exceeded consistently; where performance is below expectations, develop, monitor and adjust corrective action plans to meet or exceed expectations.

• Develop and manage process improvement activities and quality control measures for all areas of HIM.

• Identify and submit internal and external reports accurately and timely.

• Plan, implement, and coordinate data storage and retrieval systems, including record flow and control systems for information management; regulatory and accreditation compliance; facilitate computerization of medical information.

What You Will Need:

• Requires a Bachelor's Degree and a minimum 12 years of prior relevant experience or Associate's Degree and a minimum 14 years of prior relevant experience.(Relevant experience may be substituted for formal education or advanced degree.

• Relevant experience coming from a healthcare provider, payor, CBO, business office environment or an outsourcing company

• Active RHIA or RHIT credential.

What Would Be Nice To Have:

• Management / leadership experience in acute hospital Health Information Management; 5+ years Director level experience preferred.

• Fluency and adaptability with various Health Information systems & healthcare applications; EPIC experience preferred, Solventum 360 Encompass

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program