Liberty Healthcare

Director - Health and Human Services

Liberty Healthcare$100K — $125K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven track record in leading human services programs
  • Deep knowledge of Home and Community-Based Services (HCBS)
  • Experience with person-centered care for older adults and individuals with disabilities
  • Familiarity with quality improvement and inter-rater reliability methodologies
  • Strong team management skills with experience hiring remote teams

Responsibilities

  • Lead a statewide initiative in critical incident and grievance management
  • Direct the launch of a new program from the ground up
  • Establish and manage a high-performing statewide team
  • Create and maintain collaborative relationships with stakeholders
  • Ensure all contract deliverables are fulfilled
  • Analyze data and prepare reports for continuous improvement

Benefits

  • Remote work flexibility with occasional travel required
  • Generous annual paid time off totaling 30 days
  • Comprehensive health, dental, and vision insurance coverage
  • Access to flexible spending accounts (FSA) and 401(k) retirement plan
Full Job Description
Liberty Healthcare is accepting applications for an anticipated opening and full-time Director position.

This role will lead a new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities.

Program elements will include
  • Partnering with state agency teams
  • Creating an ideal experience for individuals who report complaints and grievances
  • Reviewing, triaging, processing reported incidents on a timely basis
  • Ensuring a high degree of consistency and quality of reviews
  • Data analysis and reporting
  • Providing technical assistance to HCBS providers
  • Preparing for future initiatives

Director responsibilities
  • Leading with a focus on the best interests of the people we serve
  • Directing a start-up initiative
  • Establishing and leading a statewide program
  • Hiring and managing a team of approximately 10 remote Quality Reviewers
  • Fostering collaborative relationships with a wide array of stakeholders
  • Establishing a high-performance culture
  • Ensuring contract deliverables are met

Schedule

You will work primarily Monday through Friday during daytime hours.

This is a remote position which will allow you to work from your home and will require occasional travel to Augusta, Maine and other locations.

You can expect
  • Salary range between $100,000 and $125,000 (depending on qualifications)
  • Health, dental, and vision insurance
  • 30 days of paid time off annually for holidays, vacation, sick, and personal leave
  • FSA, 401(k), and other perks

Full details on Liberty's benefits plan available at

Skills & Requirements

Desired qualifications

You should have a proven track record of successfully leading human services programs and have deep knowledge in these areas:
  • Home and Community Based Services
  • Person-centered care of older adults and people who are living with disabilities
  • Quality improvement and inter-rater reliability methodologies

Although this is a remote position, residency within Maine is required.

If you are looking for a high impact leadership role, click "Apply" and submit your resume for immediate consideration.

About Liberty Healthcare

Liberty Place is a skyscraper complex in Philadelphia, Pennsylvania, United States. The complex is composed of a 61-story, 945-foot skyscraper called One Liberty Place, a 58-story, 848-foot skyscraper called Two Liberty Place, a two-story shopping mall called the Shops at Liberty Place, and the 14-story Westin Philadelphia Hotel. Prior to the construction of Liberty Place, there was a gentlemen's agreement not to build any structure in Center City higher than the statue of William Penn on top of Philadelphia City Hall. The tradition lasted until 1984 when developer Willard G. Rouse III of Rouse & Associates announced plans to build an office building complex that included two towers taller than City Hall. There was a great amount of opposition to the construction of the towers with critics believing breaking the height limit would lead to construction of many more tall skyscrapers, ruining the livability and charm of Center City. Despite the opposition, construction of One Liberty Place was approved and the first phase of the project began in 1985 and was completed in 1987. One Liberty Place became the city's first skyscraper. Phase 2 of the project included Two Liberty Place, a hotel, a shopping mall, and a parking garage. Construction began 1988, after Cigna agreed to lease the entirety of the skyscraper for use as that company's world headquarters. Construction was completed in 1990, making Two Liberty Place the second-tallest building in the city. The two towers held their place as first- and second-tallest buildings in Philadelphia until the Comcast Center was topped off in 2007, which was topped off in 2017 by the Comcast Technology Center. Liberty Place was received enthusiastically by critics and led to the construction of other tall skyscrapers giving Philadelphia what architecture critic Paul Goldberger called "one of the most appealing skylines of any major American city".
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