Functional Title: Director, Health and Human Services (HHS) Information Technology (IT) Identity and Access Management Job Title: Director III Agency: Health & Human Services Comm Department: HHS IDENTITY & ACCESS MGMT Posting Number: 20723 Closing Date: 09/11/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $7,716.66- $11,214.00 Pay Frequency: Monthly Salary Group: TEXAS-B-28 Shift: Day Additional Shift: Telework: Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 701 W 51ST ST Other Locations: MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 97E0,SEI15 Brief Job Description The Director of the Health and Human Services (HHS) Information Technology (IT) Identity and Access Management (IAM) Division is selected by and accountable to the Director of the HHS IT System Services Division. This position performs advanced, senior-level managerial work directing enterprise identity, authentication, access management, provisioning, governance, and identity security services for the Texas Health and Human Services enterprise. The Director establishes strategic objectives, policies, standards, procedures, security controls, and technology roadmaps for identity lifecycle management supporting approximately 50,000 employees, contractors, vendors, and business partners. The position ensures IAM services comply with state and federal requirements, cybersecurity standards, audit expectations, and agency policies. The position provides leadership for IAM modernization, identity governance, authentication services, privileged access controls, automated provisioning, and enterprise identity security. Key services include but is not limited to: Enterprise IAM, identity lifecycle management, and access governance Provisioning, deprovisioning, access certification, and role-based access control Single Sign-On, MFA, passkey, and enterprise authentication services Privileged Access Management, service account governance, and identity risk management SailPoint identity security platforms, application access integration, and Identity Governance Administration services Identity security monitoring, reporting, audit support, and compliance coordination This position works under limited direction with extensive latitude for the exercise of initiative and independent judgment. Essential Job Functions (EJFs) Executive Leadership and IAM Operations Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Directs IAM division operations, staffing, contracts, budgets, service delivery, and strategic initiatives. Provides leadership to ensure secure, reliable, and efficient identity services for agency users, contractors, vendors, and external partners. Ensures identity operations are aligned with agency strategic objectives, cybersecurity requirements, service level commitments, and operational performance expectations. Enterprise IAM Strategy and Governance Plans, organizes, prioritizes, directs, and evaluates technology, services, resources, and personnel supporting enterprise identity management and provisioning. Develops and manages identity governance and provisioning models that deliver secure, scalable, auditable, and efficient access management services. Develops and executes strategic and tactical IAM roadmaps supporting: Identity modernization, workforce identity transformation, and governance maturity Multi-factor authentication, passkey deployment, and privileged access security Access certification automation, role management, and application onboarding Ensures measurable, data-driven methods are utilized to maintain predictable and reliable service delivery while meeting established service level objectives. Identity Security and Enterprise Projects Directs mission-critical IAM projects, modernization efforts, and enterprise identity security initiatives. Oversees evaluation, implementation, integration, and deployment of identity-related software, cloud services, vendor solutions, and supporting technologies. Provides oversight for enterprise initiatives involving: IAMOnline modernization, identity governance enhancements, and automated provisioning Role management, privileged access governance, and risk-based access controls MFA, passkey adoption, authentication modernization, and compliance initiatives Develops operational dashboards, project metrics, service reporting, and identity security performance measures. Ensures vendors meet contractual service and operational commitments. Customer Engagement and Service Delivery Advises and collaborates with executive leadership, business units, information security teams, auditors, application owners, vendors, and program stakeholders on IAM services and initiatives. Coordinates access management service delivery across internal teams, vendors, and technology partners. Ensures services are delivered in accordance with established operational procedures, service level expectations, security requirements, and customer needs. Serves as a trusted advisor regarding identity governance, access controls, authentication technologies, and security best practices. Workforce Leadership and Organizational Development Leads IAM staff, contractors, vendors, and stakeholders in a collaborative, accountable, and service-oriented environment. Builds workforce capability through technical guidance, coaching, leadership development, training, succession planning, and workforce planning. Responsible for hiring, performance evaluations, workload assignments, disciplinary recommendations, leave approvals, and employee development initiatives. Ensures the organization maintains the skills and capabilities necessary to support future IAM technology and business requirements. Financial, Compliance, and Vendor Management Defines service levels, operational metrics, staffing models, funding needs, and resource plans for enterprise IAM services. Manages divisional budgets, contracts, procurements, and vendor relationships in accordance with HHSC policies, State of Texas requirements, and DIR guidelines. Ensures compliance with applicable federal, state, and agency laws, regulations, security standards, audit requirements, procurement policies, and governance frameworks. Leads audit coordination efforts and remediation activities related to identity security, access management controls, and regulatory compliance. Knowledge, Skills and Abilities (KSAs) Knowledge of enterprise IAM frameworks, identity lifecycle management, identity governance, access certification, provisioning, role-based access control, and identity security operations. Knowledge of SailPoint, authentication and federation services, privileged access management, multi-factor authentication, and Zero Trust architecture. Knowledge of identity standards, cybersecurity and compliance requirements, ITIL service management practices, and State of Texas DIR procurement and contracting requirements. Skill in communicating complex technical, security, and operational matters to executive, technical, and business audiences Mentoring and leadership skills. Demonstrated skill in representing the HHS IT organization with internal and external entities. Demonstrated leadership and management skills required for a complex and sophisticated technical workforce. Ability to direct and organize information technology activities. Ability to develop and execute multi-year technology roadmaps and infrastructure modernization programs. Ability to identify problems, evaluate alternatives, and implement effective solutions. Registrations, Licensure Requirements or Certifications N/A. Initial Screening Criteria Graduate or post-graduate degree with major course work in Math, Science, or Computer Science or a related field. At least 10 years of experience leading IT teams in lieu of education would be acceptable. Demonstrated experience leading enterprise identity, access management, or identity governance functions in a large, complex organization. Additional Information Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of the HHSC Human Resources Manual. Selected candidates must be legally authorized to work in the U.S. without sponsorship. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.