Charles Schwab

Director, Head of AI Risk Governance

Charles Schwab • $160K — $200K *
Southlake, TX 76092In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master’s degree in a relevant field.
  • Experience in highly regulated industries such as financial services, banking, or brokerage.
  • Extensive experience in developing enterprise risk governance programs.
  • Proven team management skills, including coaching and performance management.
  • Strong understanding of AI techniques and governance practices for generative and agentic AI.
  • Ability to influence senior leaders in complex organizations without direct authority.
  • Exceptional communication skills, able to simplify AI risk issues for diverse audiences.

Responsibilities

  • Set strategic direction for AI risk governance and lead the oversight team.
  • Coordinate and convene cross-functional AI risk governance activities.
  • Conduct interdisciplinary reviews of AI use cases for compliance with policies.
  • Leverage technical expertise across the entire AI lifecycle for effective challenge and monitoring.
  • Develop executive-level reports on AI risk management metrics and issues.
  • Design and maintain policies and documentation for AI risk governance programs.
  • Fulfill additional responsibilities related to model risk governance as needed.

Benefits

  • Opportunity to lead and shape the future of AI risk management in a major corporation.
  • Engagement with cross-functional teams in a complex and dynamic environment.
  • Access to ongoing professional development and leadership training.
  • Work in a forward-thinking organization prioritizing responsible AI use.
  • Collaboration with senior leaders and external stakeholders in regulatory practices.
Full Job Description
Your Opportunity
Director, Head of AI Risk Governance

The Artificial Intelligence (AI) Risk Oversight team, part of Model Risk Oversight within Corporate Risk Management, leads Schwab’s enterprise AI risk governance program. The team provides the governance framework, oversight practices, and independent challenge needed to support responsible adoption of generative and agentic AI across the Company, while aligning use cases with internal policy requirements, regulatory expectations, and industry practices.

 

This role combines technical fluency in the AI lifecycle with enterprise leadership to advance Schwab’s AI risk governance operating model, including policies, standards and procedures, inventory strategy, risk assessment, executive reporting, stakeholder engagement, and effective challenge across key business and control functions.

 

We are looking for a senior leader who can set direction, develop talent, and translate AI risks, regulatory expectations, and business priorities into a practical, scalable oversight program. This role will serve as Director, Head of AI Risk Governance, and will be responsible for:

  • Set the strategic direction and roadmap for the Company’s AI risk governance program and lead the AI Risk Oversight team.
  • Serve as the enterprise coordinator and convener for AI risk governance activities, bringing together stakeholders across technology, cyber, risk, compliance, legal and business functions to drive consistent oversight and governance outcomes.
  • Lead interdisciplinary reviews of the Company’s generative and agentic AI use cases, in alignment with the established policies and procedures.
  • Apply deep technical expertise across the entire AI lifecycle, including initial intake and assessment, testing, effective challenge, use, control framework and monitoring.
  • Develop executive-ready materials and report on the AI risk governance framework, aggregate and individual AI risks, key metrics, issues and remediation activity, and emerging risk trends.
  • Design and maintain AI risk policies, standards, procedures, program documentation, training, communications, change management routines, and adherence monitoring.
  • Perform any other responsibilities related to model risk governance as needed.
What you have

Required Qualifications

  • Master’s degree in a relevant field.
  • Experience in financial services, banking, brokerage, or other highly regulated industry.
  • Extensive experience risk management functions in a complex organization, including building or maturing enterprise governance programs.
  • Experience managing, developing, and prioritizing teams, including setting goals, providing feedback, coaching team members, and managing performance.
  • Strong knowledge of AI techniques, implementation patterns, lifecycle risks, guardrails, governance practices for generative and agentic AI.
  • Demonstrated ability to influence senior leaders and drive outcomes across large, matrixed organizations without direct authority.
  • Exceptional executive communication and stakeholder influence skills, with the ability to translate complex AI risk matters into clear, defensible materials.
  • Recognized for building trusted relationships and collaborating effectively across diverse stakeholder groups.
  • High attention to detail, strong ownership, sound judgment, and commitment to producing accurate, well-supported, and thoughtfully reviewed work products.

Preferred Qualifications

  • Knowledge with AI risk management guidance and frameworks such as FSB’s Sound Practices for Responsible Adoption of AI: Consultation report, NIST AI RMF, SR 26-2, FHFA Advisory Bulletin 2022-02, EU AI Act concepts, and other relevant regulatory and industry practices.
  • Experience preparing materials for regulators, internal audit, external audit, risk committees, governance forums, executive leadership, or board-level stakeholders.
  • Experience building governance routines for AI inventories, risk assessments, monitoring plans, control testing, adherence monitoring, reporting, exception management, and issue remediation.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Finance & Insurance
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ
SCHW
* Ladders Estimates

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