LightSpeed Retail

Director, Growth Marketing

LightSpeed Retail$170K — $200K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years in growth marketing, performance marketing, or marketing operations, preferably in global SaaS or eCommerce.
  • 5+ years of leadership experience with cross-functional and remote teams.
  • Track record in managing or scaling Marketing Automation/AI, CRO, and/or Data teams.
  • Familiarity with modern marketing tech stacks, including Salesforce, HubSpot/Marketo, and Google Cloud Platform.
  • Strong analytical skills with experience in data-driven marketing performance improvements.
  • Experience in fast-paced, high-growth environments with a focus on experimentation and iterative progress.
  • Excellent collaboration and communication abilities, particularly in global contexts.
  • Fluency in English is required.

Responsibilities

  • Own strategy and performance for four core teams: Marketing Automation, Conversion Rate Optimization, Marketing Analytics, and Marketing AI.
  • Develop and grow a high-performing global team that fosters innovation and accountability.
  • Define and implement global growth strategies aligned to business goals across various markets.
  • Optimize lead generation and retention efforts through data analytics and experimentation.
  • Manage the global marketing tech stack to ensure campaign efficiency and scalability.
  • Lead CRO initiatives by collaborating with UX, design, and content teams to enhance user experience.
  • Partner with the Data Office to set performance KPIs and cultivate a culture of continuous improvement across teams.

Benefits

  • Flexible paid time off and adaptable remote work policies.
  • Equity options available to employees to promote ownership.
  • Pension plan contributions to secure your future.
  • Professional training opportunities for skill and career advancement.
  • Health and wellness credits to support personal well-being.
  • Volunteer time off to engage with your community.
  • Membership in interest groups and employee-led networks for a vibrant community.
  • Computer purchase program to help you secure your own Macbook.
  • Enhanced parental leave benefits to support family expansion.
Full Job Description
Director, Growth Marketing

At Lightspeed, we're looking for Director, Growth Marketing to join our global team and lead the charge in creating data-driven growth strategies that drive revenue, optimize performance, and push our global customer acquisition efforts into new territory. You'll be a key leader and owner in Lightspeed's global marketing organization. Your mission will be to build scalable growth engines, improve conversion funnels, and enable data-first decision-making across our acquisition and lifecycle efforts.

What you'll be doing:
  • Owning the strategy, performance, and leadership of four core teams:
    • MAT (Marketing Automation),
    • CRO (Conversion Rate Optimization),
    • Marketing Analytics,
    • Marketing AI.
  • Lead and Develop Teams: Oversee and grow a high-performing global team across MAT, CRO,AI and Data, fostering collaboration, accountability, and innovation.
  • Growth Strategy: Define and execute global growth strategies that align with Lightspeed's business goals across markets and verticals.
  • Data-Driven Optimization: Drive the use of experimentation and data analytics to optimize lead generation, lead scoring, conversion funnels, and retention efforts.
  • Marketing Automation: Own the global marketing tech stack and automation strategy to ensure scalable and efficient execution of campaigns.
  • Conversion Rate Optimization: Lead CRO efforts across web properties, collaborating with UX, design, and content teams to continually test and improve user journeys.
  • Marketing AI: working closely with the Information Systems (IS) team to implement new ways to leverage AI for marketing effectiveness and efficiency, including collaborating with our different sales teams to enrich our prospects and customers profile using genAI.
  • Performance Tracking: Partner with our Data Office to define KPIs, build dashboards, and create a culture of performance measurement and iterative improvement.
  • Stakeholder Collaboration: Work cross-functionally with regional leaders, product teams, and revenue operations to align on growth priorities and execution plans.
  • Innovation & Experimentation: Establish a strong experimentation framework and test-and-learn culture within all teams under your purview.

What you need to bring:
  • 8-12+ years of experience in growth marketing, performance marketing, or marketing operations, ideally in a global SaaS or eCommerce environment.
  • 5+ years of experience leading teams, including cross-functional and remote teams.
  • Proven success in managing or scaling Marketing Automation/AI, CRO, and/or Data teams.
  • Deep understanding of modern marketing tech stacks (e.g., Salesforce, HubSpot/Marketo, Google Cloud Platform, BigQuery, Fivetran, Looker, GA4, Clay (CMS, CDPs).
  • Strong analytical mindset with a track record of leveraging data to drive marketing performance.
  • Experience in high-growth, fast-paced environments and a passion for experimentation and continuous improvement.
  • Excellent communication and leadership skills, with a collaborative, global mindset.
  • As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.


Even better if you have, but not necessary:
  • Experience in the POS, retail tech, or hospitality tech industries.
  • Familiarity with privacy regulations (GDPR, CCPA) as it relates to data collection and marketing practices.

You'll enjoy:
  • A flexible work environment that empowers you to do your best work
  • A culture that celebrates performance
  • The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard
  • Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.
  • Flexible paid time off and remote work policies
  • Equity options, because this is your company too
  • Contributions to your pension plan. Your future matters
  • Training opportunities to grow your skills and career
  • Health and wellness credit so you feel your best
  • Time off to volunteer and give back to your community
  • Interest groups, employee led networks, social committees to sponsored sports teams
  • Computer purchase program to get your personal Macbook
  • Enhanced parental leave to support growing families

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $170,000-200,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence-enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

About LightSpeed Retail

LightSpeed Retail is a cloud-based point-of-sale and e-commerce software provider for retailers and restaurateurs. The company was founded in 2005 by Dax Dasilva and is headquartered in Montreal, Canada. LightSpeed Retail's platform allows businesses to manage their inventory, process transactions, and analyze sales data. The company's mission is to help businesses grow by providing them with the tools they need to succeed. LightSpeed Retail has raised over $290 million in funding from investors such as Caisse de dépôt et placement du Québec, iNovia Capital, and Accel Partners.
Learn more about LightSpeed Retail
Size
1,000 employees
Market Cap
$18.4 billion
Industry
Founded
2005
5 Year Trend
+48.5%

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