How you’ll contribute  

• Develop and maintain strong relationships with physicians, advanced practice providers, practice managers, EMS agencies, employers, and other referral sources throughout Northeastern Nevada.

• Serve as the hospital's primary field representative by regularly visiting provider offices, community partners, and referral sources to strengthen relationships and increase awareness of hospital services.

• Identify barriers to patient access, referral challenges, and communication gaps, then collaborate with hospital leadership and service line directors to develop solutions and ensure timely follow-up.

• Promote hospital service lines and strategic growth initiatives, including new programs and specialty services, to increase referrals and market awareness.

• Develop and execute territory outreach plans that maximize referral opportunities throughout Elko County and surrounding communities, including Battle Mountain, Winnemucca, Ely, Jackpot, and other regional markets.

• Build trusted relationships with providers and community stakeholders through regular face-to-face engagement, educational programs, networking events, and community outreach activities.

• Coordinate physician introductions, provider meet-and-greet events, lunch-and-learns, educational seminars, and community events to strengthen clinical partnerships.

• Collaborate with Marketing, hospital leadership, physician practices, and service line directors to support growth initiatives and strategic business development efforts.

• Document provider interactions, opportunities, issues, and follow-up activities within the organization's CRM platform while maintaining accurate outreach records.

• Gather competitive and market intelligence to identify growth opportunities and support organizational strategic planning.

• Serve as an ambassador for Northeastern Nevada Regional Hospital by delivering exceptional customer service, maintaining professionalism, and representing the organization's mission and values throughout the community.

• Regularly communicate referral trends, provider feedback, market opportunities, and outreach activities to hospital leadership and the Growth & Outreach team.

What we’re looking for  

Applicants should have a bachelor’s degree. Additional requirements include: 

• Minimum of three (3) years of experience in healthcare outreach, physician relations, provider relations, business development, healthcare marketing, pharmaceutical sales, medical device sales, or a related field.

• Proven ability to build and maintain professional relationships with physicians, providers, healthcare organizations, and community stakeholders.

• Outstanding interpersonal, verbal, and written communication skills with the ability to comfortably engage healthcare professionals and executive leaders.

• Self-motivated professional who thrives working independently with minimal supervision while effectively managing a large geographic territory.

• Demonstrated ability to identify problems, develop solutions, and consistently follow through on commitments.

• Strong organizational, time management, and relationship management skills with exceptional attention to detail.

• Comfortable traveling throughout Northeastern Nevada on a regular basis, including visits to surrounding communities and regional referral partners.

• Experience planning and facilitating provider events, educational programs, networking opportunities, or community outreach initiatives preferred.

• Previous experience in pharmaceutical sales, medical device sales, physician liaison, healthcare business development, provider relations, or clinical outreach strongly preferred.

• Proficiency using CRM systems and Microsoft Office applications.

• High degree of integrity, professionalism, accountability, and customer service orientation.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.  
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities. 

More about Northeastern Nevada Regional Hospital  

Northeastern Nevada Regional Hospital is a 75-bed acute care hospital that offers exceptional care to Elko county and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center and we believe that health care should be effective, safer, and more available to all people.  We are committed to providing our patients with the highest quality, family-friendly care available.