Microsoft

Director, Global SMB Strategy & Growth

Microsoft • $130K — $251K *
Redmond, WA 98052In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field with 5+ years in business consulting, sales, or related fields.
  • 6+ years of experience in Near Term Strategy, Management Consulting, Sales, or Finance.
  • Experience with small-to-medium business (SMB) or digital-native customer segments is preferred.
  • Strong understanding of Microsoft’s product stack and offerings.
  • Demonstrated business acumen with a focus on translating strategy into execution.

Responsibilities

  • Lead the SMB Envision-to-Build operating model from strategy to optimization ensuring alignment from ambitions to execution.
  • Direct near and long-term strategy for Global SMB by collaborating with key stakeholders.
  • Translate strategy into actionable plans for the fiscal year by establishing priorities and execution mechanics.
  • Represent Global SMB’s perspective in SME&C and Product strategy, influencing priorities based on insights.
  • Serve as the voice of GSMB in GTM strategy, aligning planning efforts with leadership.
  • Connect field insights to global strategy for enhanced planning and execution outcomes.
  • Foster innovation and customer advocacy, championing the SMB customer perspective in various settings.

Benefits

  • Comprehensive health care coverage for employees and families.
  • 401(k) retirement plan with company match.
  • Generous paid time off policy including sick and vacation days.
  • Professional development opportunities to enhance skills.
  • Flexible work arrangements to promote work-life balance.
Full Job Description
Responsibilities
  • Lead the Global SMB Envision-to-Build operating model end-to-end across strategy, planning, and optimization, ensuring clear alignment from ambition to execution and from customer insight to business results.
  • Lead Global SMB near and long-term strategy. Lead across key stakeholders in product marketing, CSA and SME&C to build and land SMB narrative, product truth, product positioning & strategy by customer tranche and hero go-to-market (GTM) motions.
  • Translate strategy into scalable execution through leading next fiscal year planning by defining priorities, operating models, governance, metrics, and execution mechanisms that create clarity, accountability, and cross-functional alignment across GSMB, CSA, GS&O, GCPS, Marketing, and partners.
  • Represent the GSMB perspective in SME&C and WW product strategy, shaping near-term priorities and long-term direction based on field, customer, and partner signals.
  • Serve as the GSMB voice into Global SME&C & CSA GTM strategy, partnering with GS&O, GCPS, and CSA leadership to drive aligned planning and landing.
  • Connect field insight to global strategy by synthesizing SMB signals and translating them into decisions that strengthen planning and execution.
  • Champion innovation and customer advocacy by serving as a senior spokesperson for Global SMB, representing the voice of the SMB customer, and evangelizing Microsoft's SMB value proposition internally and externally with customers and partners. Bring an entrepreneurial mindset marked by adaptability, curiosity, and a bias for action.
  • Champion culture and inclusion by fostering a growth mindset, high standards, and an environment where every team member can thrive and do their best work.

Additional details
  • Strategic execution: Ability to define and execute focused, high-impact strategies by setting clear priorities, aligning resources, and driving cross-functional collaboration to deliver revenue and market share outcomes.
  • Operational excellence and leadership: Ability to build and lead a lean, high-performing organization that supports complex business and go-to-market models while managing performance with discipline and consistency.
  • Product and technical passion: Strong passion for technology and solid understanding of Microsoft's solution portfolio, customer use cases, and competitive landscape.
  • Field enablement and readiness: Deep understanding of Microsoft's sales motions and proven ability to lead readiness and enablement efforts that equip field teams with the tools, knowledge, and confidence to execute successfully.


Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
  • 6+ years experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.


Additional or preferred qualifications
  • Experience in SMB or digital-native customer segments.
  • Deep understanding of the Microsoft stack across CSA offerings and products for SMB
  • Business acumen and ability to translate strategy into execution.
  • Effective communication, collaboration, and executive presence.


Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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