Microsoft

Director, Global Small Medium Business Field Sales Enablement

Microsoft • $130K — $251K *
Redmond, WA 98052In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years in related fields.
  • 6+ years experience in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.
  • Master's Degree in Business Administration or related field AND 5+ years of diverse industry experience OR alternative education and 7+ years experience.
  • Deep understanding of Microsoft products and offerings for SMB, ideally from SMB field sales experience.
  • Proficient business acumen with strong execution skills.

Responsibilities

  • Lead SMB field sales roles and community, driving business planning and execution of strategic initiatives.
  • Represent field sales SMB perspective in overall GSMB strategy and priorities.
  • Serve as the GSMB voice in field sales SMB strategy, ensuring aligned operational and planning efforts.
  • Connect field insights to and influence global strategy through stakeholder engagement.
  • Champion innovation and customer advocacy as a spokesperson for GSMB and Microsoft SMB value proposition.
  • Foster culture and inclusion, promoting high standards and team success.

Benefits

  • Comprehensive health and wellness packages including medical, dental, and vision coverage.
  • Flexible work arrangements and generous paid time off policy.
  • Opportunity for professional development and training programs.
  • Employee perks and discounts on Microsoft products and services.
Full Job Description
Overview

As Director, Global Small Medium Business (GSMB) Field Sales Enablement, you will help shape how we bring that mission to life for one of our largest and most dynamic customer segments-leading the strategy, execution, and field enablement that help SMB customers grow and succeed in the AI era.

This is a high-impact role at the center of Microsoft's SMB growth agenda. You will lead the design and evolution of the SMB field sales roles and coverage model, building the capacity, orchestration, skilling, and AI-enabled capabilities required for field success. You will drive year-round community execution, performance tracking, and continuous improvement through integrated field feedback and market insights. This role offers exceptional visibility across Microsoft and field sales teams. Foremost, you will influence how our field leaders and teams go to market and meet the important business needs of Global SMB customers.

Responsibilities

  • Lead the SMB field sales roles and community by owning business planning and compensation inputs, role capacity mapping and recommendations, role excellence and skilling, and year-round execution of strategic initiatives, including AI-enabled agents. Drive field community engagement, respond to rhythm-of-business priorities, and translate continuous learning, performance insights, and field feedback into actions and projects that strengthen role effectiveness.


  • Represent the field sales SMB perspective in GSMB strategy, shaping near-term priorities and long-term direction based on field, customer, and partner signals.


  • Serve as the GSMB voice into field sales SMB strategy, partnering with operational, channel, and solution area leadership to drive aligned planning and landing


  • Connect field insight to global strategy by synthesizing field leaders' feedback and signals, translating them into decisions that strengthen planning and execution.


  • Champion innovation and customer advocacy by serving as a senior spokesperson for GSMB, representing the voice of the SMB customer, and evangelizing Microsoft's SMB value proposition internally and externally with customers and partners. Bring an entrepreneurial mindset marked by adaptability, curiosity, and bias for action.


  • Champion culture and inclusion by fostering a growth mindset, high standards, and an environment where every team member can thrive and do their best work.


Additional details

  • Strategic execution: Ability to define and execute focused, high-impact strategies by setting clear priorities, aligning resources, and driving cross-functional collaboration to deliver revenue and market share outcomes.


  • Operational excellence and leadership: Ability to build and lead a lean, high-performing organization that supports complex business and go-to-market models while managing performance with discipline and consistency.


  • Product and technical passion: Passion for technology and solid understanding of Microsoft's solution portfolio, customer use cases, and competitive landscape.


  • Field enablement and readiness: Deep understanding of Microsoft's sales motions and proven ability to lead readiness and enablement efforts that equip field teams with the tools, knowledge, and confidence to execute successfully.


Qualifications
Required/minimum qualifications

  • Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
  • 6+ years experience in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance.


Additional or preferred qualifications

  • Master's Degree in Business Administration or related field AND 5+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Computer Science, or related field AND 7+ years of marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, finance, economics, and/or partner organization experience OR equivalent experience.
  • Deep understanding of the Microsoft set of products and offerings for SMB, preferably from functioning in a SMB field sales capacity.
  • Proficient business acumen and ability to translate strategy into execution.
  • Effective communication, collaboration, and executive presence.


Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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