Current Employees of LendingClub: Please apply via your internal Workday Account

About the Role

As a Director, Deposit Fraud Strategy, you will lead the strategy and execution of fraud prevention across the Bank’s deposit products, driving outcomes that minimize fraud loss while maximizing good customer conversion. You will play a critical role in scaling the function by improving how we use data, vendors, and decisioning systems to better understand and protect good customer behavior.

What You'll Do

• Define and lead the deposit fraud strategy across onboarding, identity verification, and money movement channels such as ACH, wires, and Zelle
• Drive outcomes that balance fraud loss prevention with customer experience and conversion, setting clear performance targets and accountability
• Build and evolve data-driven decisioning frameworks using customer behavior, analytics, and third-party signals
• Identify fraud patterns through deep analysis of large, complex datasets and translate insights into scalable strategies
• Evaluate, select, and optimize vendors, data sources, and tools to improve fraud detection and identity confidence
• Partner cross-functionally with Fraud Ops, Product, Engineering, and Data to design, implement, and continuously improve strategies
• Establish KPIs and reporting to measure fraud loss, conversion, and operational efficiency, and communicate insights to leadership
• Improve how the team operates by introducing automation, real-time decisioning, and smarter workflows, including appropriate use of AI

About You

• 10+ years of experience in fraud, risk, or related roles, including 6+ years in people management
• Bachelor’s degree in a related field; or equivalent work experience
• Proven experience leading fraud strategy in banking, fintech, payments, or lending with strong understanding of deposit fraud vectors
• You operate at a functional leadership level, setting direction, driving accountability, and making high-impact decisions in ambiguous environments
• Deep expertise in fraud prevention across onboarding, identity verification, and money movement
• Strong analytical mindset with hands-on experience working with large datasets to uncover patterns and drive decisions
• Experience using SQL, Python, R, or similar tools, and building dashboards to track performance
• You have a clear perspective on where AI adds leverage across fraud strategy and have translated that into how teams operate, while maintaining strong judgment and accountability
• You collaborate effectively across teams and bring stakeholders along while driving change
• You take ownership of outcomes and continuously look for ways to improve systems, processes, and results

Nice to Have

• Experience with behavioral biometrics, machine learning, or AI-driven fraud detection
• Familiarity with real-time decisioning platforms and identity graph concepts
• Experience scaling fraud strategy in a high-growth digital banking environment

Work Location
San Francisco

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.

Time Zone Requirements
Primarily PT

While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.

Compensation
The target base salary range for this position is 210,000-245,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

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