Accor

Director, Food & Beverage

Accor • $177K — $230K *
San Francisco, CA 94112In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of progressive high-volume F&B management experience in luxury hotels in major cities.
  • Previous experience in a senior leadership role within Food & Beverage required.
  • Familiarity with Forbes 5* environments is a plus, but not required.
  • Experience working within a union environment preferred.
  • Degree in a related field is necessary.
  • Proficient in Microsoft Windows and relevant industry software.

Responsibilities

  • Inspire and drive innovative F&B experiences to attract diverse guests.
  • Participate in strategic hotel-wide decisions as a senior leader.
  • Manage daily operations adhering to luxury service standards.
  • Oversee implementation of guest service standards while seeking improvements.
  • Lead all F&B departments to achieve financial and operational targets.
  • Prepare and manage annual budgets responsibly and effectively.
  • Enhance staff development and ensure timely recruitment.

Benefits

  • Opportunities for professional growth and advancement.
  • Dynamic and supportive team environment.
  • Involvement in high-stakes strategic decisions.
  • Access to top-tier industry standards and practices.
  • Flexible schedule to accommodate business needs.
Full Job Description
Job Description

As Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction

What you will be doing:
  • Inspire and drive innovative experiences and activations, menus and concepts; creating a destination of choice for both Hotel and external guests
  • Participate as a Senior Leader in hotel wide strategic decisions
  • Lead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followed
  • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
  • Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
  • Prepare annual budgets and administer in a fiscally responsible manner
  • Implement effective control of food, beverage, labor and operating expenses throughout the F&B division
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as
  • well as increase volumes and profits
  • Oversee the selection, training and development of all Colleagues to ensure timely recruitment and career growth
  • Work closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.
  • Handle all guest complaints in the food and beverage division
  • Monitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitability
  • Coordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.
  • Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
  • Oversee the selection, training and development of all Heartists to ensure timely recruitment and career growth
  • Develop a high performing F&B Leadership Team and be invested in their growth
  • Conduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.
  • Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned


Qualifications
  • Previous Food & Beverage experience in a senior leadership role required
  • Minimum 5-7 years progressive experience in managing high volume F&B operations in a luxury hotel gained from working in global key cities
  • Experience in a Forbes 5* environment preferred but not essential
  • Experience in a union environment preferred
  • Computer literate in Microsoft Windows applications required
  • University/College degree in a related discipline
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Ability to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidays
  • Ability to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and Revinate
  • Excellent communication and organizational skills
  • Entrepreneurial mindset with strong interpersonal and problem solving abilities


Additional Information

Salary Range: $177,000.00 to $230,000.00 USD Gross annually

Visa Requirements:
Must have proof of eligibility to work in the United States.

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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