Raytheon Technologies

Director, Flight Operations Support & Dispatch (Onsite)

Raytheon Technologies$186K — $353K *
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • University Degree with 14 years of flight operations or aviation management experience, or an Advanced Degree with 12 years experience.
  • Prior supervisory experience required.
  • Proficiency in MS Office, Zoom/Teams, and flight operations scheduling software.
  • Strong project management skills and ability to prioritize in time-sensitive situations.
  • Critical skills in customer service, dispatch, flight coordination, and compliance with FAA regulations.
  • Experience thriving in fast-paced, high-pressure environments with shifting priorities.
  • Ability to build effective relationships with internal and external stakeholders.

Responsibilities

  • Provide strategic leadership for RTX Flight Operations Support.
  • Lead and direct a team of flight coordinators and dispatchers.
  • Plan and direct flight dispatch and scheduling to optimize aircraft utilization.
  • Oversee scheduling and planning of domestic and international flights.
  • Monitor flight activities, addressing disruptions or emergencies.
  • Ensure flights meet operational performance standards through system oversight.
  • Develop and implement policies and procedures to enhance safety and collaboration.
  • Promote best-in-class customer service for both internal teams and clients.

Benefits

  • Parental leave, including paternal leave options.
  • Flexible work schedules to support work/life balance.
  • Achievement awards and recognition programs.
  • Educational assistance for continued professional development.
  • Backup care for children and adults.
Full Job Description
Date Posted:
2026-06-01
Country:
United States of America
Location:
US-CT-EAST GRANBY-200 ~ 200 Signature Way ~ OFFICE
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required

The ideal candidate will be a self-starter with a proven track record in aviation management leading high-performing teams in complex, highly technical and secure environments. Strong collaboration and customer service skills are critical, as well as the ability to communicate effectively both orally and in writing.

What You Will Do:
  • Provide leadership and a strategic vision for RTX Flight Operations Support department, which is responsible for providing scheduling and coordination of safe and efficient executive transportation service to approved authorizers.
  • Lead a team of flight coordinators and dispatchers.
  • Responsible for planning and directing the operation of RTX Flight dispatch and scheduling functions supporting mission readiness and optimizing aircraft utilization in alignment with company objectives.
  • Direct and oversee daily activities related to scheduling, flight planning, and dispatch.
  • Oversee the scheduling and planning of domestic and international flights.
  • Monitor flight activities and respond to operational disruptions, delays, or emergencies.
  • Maintain and monitor systems to ensure that all flights are conducted in accordance with operational performance standards.
  • Lead the development and implementation of policies and procedures, ensuring robust safety protocols and strong team collaboration systems are in place.
  • Foster an environment that provides best-in-class customer service to support both internal.
  • Role may require shift coverage, including nights, weekends and holidays.


Qualifications You Must Have:
  • Typically requires a University Degree and minimum 14 years prior relevant experience in flight operations, dispatch, or aviation management or an Advanced Degree in a related field and minimum 12 years of experience.
  • Prior supervisory experience.
  • Working knowledge of MS Office, Zoom/Teams, and flight operations scheduling software.
  • Proven ability to manage projects, work independently, and prioritize work in time-sensitive situations.
  • Critical Skills: customer service, dispatch and aircraft scheduling functions, crewing and currency, domestic and international flight coordination, compliance with company policy, safety and FAA regulations, aviation weather and the impact on aircraft operations and the safety of flight.
  • Demonstrated success working in a fast-paced, high-pressure environment with shifting priorities.
  • Requires advanced business knowledge, general management and leadership capability to lead business or functional teams.
  • Proven ability to build internal and external relationships with key stakeholders and partners.


Qualifications We Prefer:
  • FAA Aircraft Dispatcher Certification.
  • Experience with Safety Management Systems (SMS).
  • Excellent written and verbal communication skills, highly organized, and superior attention to detail.


What We Offer:

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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Prepare for Your Future

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SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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