Job Description

The Role:

The Director, Finance - Labor Productivity and Benchmarking is responsible for the following:

• Owning labor productivity as an operational finance discipline, not just a reporting function. This role will translate worked hours, premium pay, agency usage, volume, acuity, and unit-of-service trends into clear opportunities that leaders can act on.
• Building credible benchmarking that leaders trust. The director will compare departments, facilities, service lines, and external benchmarks while adjusting for real operational differences such as patient mix, acuity, staffing models, geography, regulatory requirements, and service intensity.
• Partnering directly with operators, nursing, clinical leaders, HR, and finance. Success requires being able to sit with department leaders, explain variances without blame, challenge assumptions respectfully, and turn productivity findings into practical staffing and workflow decisions.
• Moving beyond "hours per unit" into root-cause analysis. The role will investigate what is driving labor variation, including volume changes, scheduling practices, overtime, call-offs, skill mix, contract labor, sitters, care model design, throughput issues, and inconsistent unit-of-service definitions.
• Developing tools, governance, and routines that create sustained performance improvement. This person will help maintain productivity standards, monthly review processes, dashboards, action plans, accountability forums, and savings validation so improvements are measurable and repeatable.

Other responsibilities include the financial oversight of assigned ministries, including monitoring financial performance, variance reporting, supporting achievement of productivity and supply chain targets, and participating in ministry-level management meetings.

The Director serves as a key liaison to accounts payable and payroll processes in support of managers and senior leaders throughout the ministries. The role also supports facilitation of capital projects as prioritized and approved through regional and system processes.

As part of the regional finance team, the Director assists with development of ministry budgets and provides support to ministry senior management teams and departmental leaders as they work to achieve annual and long-term strategies.

Primary responsibilities also include development and management of dashboards, supporting achievement of internal audit recommendations, and leading special projects at both the ministry and regional level. The role includes review of monthly financial statements and partnership with the PSJH accounting team to ensure financial results accurately reflect operational and clinical services.

What You'll Do:

Financial Oversight & Performance

• Assist the Service Area Chief Financial Officer, senior operational leaders, and other executives in financial oversight of assigned ministries
• Monitor financial performance to ensure achievement of financial targets
• Review monthly financial statements and ensure accurate representation of operational and clinical services
• Assist in production of accurate financial statements, including contractual analysis, other net income, and expense accruals

Analysis, Reporting & Planning

• Review and monitor statistical information to ensure accurate reflection of operational and clinical services
• Collaborate with regional finance team in budgeting and strategic financial planning for assigned ministries
• Perform budget variance analysis and support development and implementation of improvement plans
• Coordinate monthly financial review process with ministry leadership

Operational & Productivity Support

• Support productivity management through measurement processes, target setting, and benchmarking
• Assist leaders with implementation of staffing matrices
• Participate in ministry management meetings
• Support review of Institute (service line) financial information to inform operational plans and understanding of service line economics

Financial Operations & Coordination

• Serve as a liaison with accounts payable and payroll processes to support ministry operations
• Partner with accounting teams to ensure financial accuracy and alignment
• Collaborate across finance teams to share best practices and support system-wide initiatives

Projects, Compliance & Continuous Improvement

• Lead special projects at the ministry and regional level
• Support achievement of internal audit recommendations
• Collaborate with regional leadership to ensure financial management processes support compliance with accreditation and regulatory standards
• Drive process improvements related to financial operations and reporting

Leadership & Communication

• Provide leadership to ensure the finance role is understood across the organization
• Communicate clearly, regularly, and effectively with stakeholders at all levels
• Foster an environment of collaboration, accountability, and transparency
• Perform all duties in a manner that supports organizational mission, values, and vision

What You'll Bring

Education & Credentials

• Bachelor's Degree in Accounting, Finance, or related field
• Certified Public Accountant (preferred upon hire)
• HFMA or FACHE (preferred upon hire)

Experience & Expertise

• 8 years in a leadership role or capacity
• 10 or more years of closely related experience
• Strong knowledge of financial principles and practices with the ability to apply them effectively
• Ability to analyze and interpret financial and operational data
• Ability to analyze information, evaluate results, and determine appropriate solutions
• Demonstrated problem-solving skills and ability to report findings and recommendations
• Strong written and verbal communication skills tailored to audience needs
• Experience developing and delivering presentations across in-person and virtual formats
• Strong collaboration, team building, and conflict management skills
• Ability to build effective relationships with customers, executive leadership, and stakeholders
• Knowledge of healthcare industry trends and integrated delivery systems
• Understanding of financial and operational implications within a multi-site healthcare system
• Ability to represent the organization with external partners and stakeholders
• Demonstrates sound judgment, accuracy, and decision-making under pressure
• Strong organizational and time management skills
• Ability to manage multiple projects, deadlines, and competing priorities
• Demonstrated ability to develop and analyze performance measures and metrics
• Strong project management, planning, and execution skills, including budget oversight
• Ability to escalate issues appropriately and ensure timely completion of work
• Proficiency with Microsoft Office applications (Excel, Outlook, Word, Access) and general office systems
• Knowledge of health information technology and its role in improving care delivery

Ready to Shape the Future of Healthcare?

If you are a results-driven finance leader with strong analytical capability and a passion for supporting operational excellence, we encourage you to apply.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.