MUST BE WILLING TO RELOCATE TO FRESNO, CA.Position Overview:The Director, F&B Operations is a hands-on leadership position supporting food & beverage operations for the Fresno Grizzlies. This individual will play a key role in executing concessions operations at the club level while developing the skills and experience necessary to step into a future F&B leadership role within the DBH portfolio.
This position is embedded within the Fresno operation and will contribute directly to day-to-day concessions execution, team development, and overall fan experience. While the role carries a Director title, it is designed as a high-impact development opportunity, with the expectation that the individual will grow into a full concessions leadership role as opportunities arise across DBH-operated clubs.
Essential Duties & Responsibilities:- Game Day & Event Operations
- Support and execute all aspects of concessions operations during games and events, including staffing, setup, service, and breakdown
- Act as a visible, hands-on leader during events to ensure smooth, efficient operations
- Troubleshoot operational challenges in real time to maintain service standards and guest satisfaction
- Operational Support & Execution
- Partner with club leadership to support overall concessions performance, including staffing plans, inventory, and service execution
- Assist in maintaining high standards for food quality, cleanliness, safety, and presentation
- Help identify operational gaps and implement solutions to improve efficiency and consistency
- Staffing, Training & Development
- Assist in recruiting, onboarding, and training concessions staff and supervisors
- Provide day-to-day coaching and feedback to part-time and full-time team members
- Support the development of strong frontline leadership within the concessions operation
- Business & Financial Exposure
- Gain experience in key business functions including labor management, cost control, and revenue optimization
- Assist in tracking performance and identifying opportunities for growth and improvement
- Support implementation of promotions, menu updates, and operational initiatives
Leadership Development:This role is part of DBH's broader effort to build a strong pipeline of food & beverage leaders. The Director, Concessions will:
- Develop a comprehensive understanding of concessions operations within a high-volume sports environment
- Build leadership and management capabilities through hands-on experience
- Gain exposure to DBH standards and operational expectations
- Be considered for future Director, F&B or equivalent leadership roles within the DBH portfolio as positions become available
Qualifications:- Must be willing to relocate to Fresno, CA
- 3-6+ years of experience in food & beverage, hospitality, or venue operations
- Prior supervisory or management experience required
- Experience in high-volume environments (sports, entertainment, hospitality, or similar) preferred
- Strong attention to detail with a focus on execution and guest experience
- Excellent communication skills and a hands-on, team-first leadership style
- Desire to grow into a senior leadership role within a multi-unit organization
- Willingness to relocate in the future for advancement opportunities
Competencies:- Execution-Focused: Delivers results in a fast-paced, live-event environment
- Leadership Potential: Demonstrates ability to lead, coach, and influence others
- Adaptability: Comfortable navigating changing priorities and operational needs
- Problem Solving: Proactively identifies issues and implements solutions
- Team-Oriented: Builds strong relationships across departments
- Growth Mindset: Motivated to learn and take on increased responsibility
Why Join the Fresno Grizzlies & DBH:- Opportunity to gain hands-on experience in a high-profile Single-A environment
- Clear pathway to a long-term leadership role within the DBH portfolio
- Exposure to best practices across a multi-club organization
- Be part of a team focused on delivering exceptional fan experiences
Job Questions:- Where are you currently located? If not in the Fresno area, are you willing to relocate for this role?
- What are your compensation expectations for this role? Please provide a range.
