Director, External Communications

Greystar Worldwide, LLC$125K — $170K *
US-Anywhere
+ 5 other locationsRemote
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in external communications, especially in real estate or financial services
  • Established media relationships across various outlets
  • Exceptional writing, messaging, and storytelling abilities
  • Experience managing a communications team
  • Ability to navigate complex organizations with multiple stakeholders
  • Skill in advising senior leaders on communication strategies
  • Proactive mindset with adaptability under deadlines
  • Familiarity with communications technologies like Microsoft Office and media monitoring tools

Responsibilities

  • Build and leverage a network of media contacts for proactive coverage
  • Drive the external communications roadmap aligning with company priorities
  • Manage press inquiries and support crisis communication efforts
  • Lead unified external communications strategy in the US
  • Maintain an external communications calendar for thought leadership
  • Drive LinkedIn strategy and support social media efforts
  • Organize media interviews and events; represent Greystar at conferences

Benefits

  • Competitive Medical, Dental, Vision, and Disability & Life insurance
  • Generous Paid Time Off with additional benefits for tenure
  • 6-Week Paid Sabbatical after 10 years of service
  • 401(k) with Company Match up to 6%
  • Paid Parental Leave and fertility benefits up to $10,000
  • Employee Assistance Program and additional insurances
  • Charitable giving program and related benefits
Full Job Description

JOB DESCRIPTION SUMMARY

Greystar’s Corporate Communications team serves as the enterprise voice of the company, partnering closely with business leadership to shape strategic narratives and build Greystar's profile. We are looking for an experienced communications professional to join our team to lead external communications for the Americas.

This individual has a strong foundation in media relations across the real estate and financial industries, a network of key press contacts, and a track record of executing impactful external communications campaigns.

Reporting to the Head of Communications, this person will lead Greystar's US media engagement activities and support our broader global communications strategy, with a particular focus on our investment management business.

JOB DESCRIPTION

Role Responsibilities

  • Build and leverage an established network of financial and real estate media contacts to generate proactive, high-quality coverage on key company priorities
  • Drive the external communications roadmap, leading the Americas external communications team in delivering a proactive communications strategy that aligns with enterprise priorities
  • Handle day-to-day press inbounds and support crisis communications efforts, including developing rapid-response messaging and ensuring consistent, accurate information is communicated across channels
  • Lead a proactive, unified US external communications strategy that connects to Greystar's broader global approach
  • Maintain and execute against a forward-looking external communications calendar, defining thought leadership topics, key messages, and spokesperson briefings that position Greystar as a market leader
  • Drive Greystar's LinkedIn strategy and support broader social media efforts, developing content and campaigns that build brand presence, amplify earned media coverage, and engage target audiences across investment management and real estate
  • Organize and support press interviews, media events and spokesperson briefings.
  • Represent Greystar at relevant industry groups, conferences, and events

Qualifications

The ideal candidate will have:

  • 7+ years of experience in external communications, with meaningful exposure to the real estate and/or financial services industry
  • An established network of media relationships across trade, national, and consumer outlets, with a track record of generating impactful coverage
  • Exceptional writing, messaging, and storytelling skills across formats and channels
  • Experience managing a team, with a collaborative approach to leadership
  • Comfort navigating large, complex organizations with multiple stakeholders and communications priorities
  • Ability to counsel and support senior leaders on communications strategies and messaging
  • A proactive, creative mindset with the ability to move quickly, adapt to shifting priorities, and deliver high-quality work under deadline
  • Familiarity with communications technologies including Microsoft Office 365, media monitoring platforms, newswires, and PR databases

Ideally this role would sit at Greystar's Global Headquarters in Charleston, SC.

Open to this role sitting in other locations where we have a corporate office, with preference for: New York, NY; Chicago, IL; Washington, DC.

The salary range for this role is: $125,000-$170,000.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

  • 401(k) with Company Match up to 6% of pay after 6 months of service.

  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

  • Employee Assistance Program.

  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

ANTICIPATED CLOSING DATE

June 30, 2026

This date may be subject to change due to evolving business needs.

About Greystar Worldwide, LLC

Greystar Worldwide, LLC Careers

Joining Greystar Worldwide, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in the global marketplace. Greystar Worldwide, LLC stands as a beacon of career growth and professional development, offering a plethora of job opportunities across various sectors.

Explore Career Opportunities

Greystar Worldwide, LLC invites talented individuals to explore its diverse range of job opportunities. From internships that provide a solid foundation for future leaders to full-time positions that challenge and expand professional skills, Greystar Worldwide, LLC is a hub for career advancement.

Innovation and Leadership

At Greystar Worldwide, LLC, innovation intersects with leadership, driving the company to new heights in industry standards and operational excellence. Employees are encouraged to lead projects that set benchmarks in technology and service, fostering a culture of continuous improvement and creative problem-solving.

Diversity and Inclusion

With a commitment to diversity and inclusion, Greystar Worldwide, LLC ensures that all team members receive diversity training, promoting an environment where everyone’s contributions are valued. This approach not only enhances team dynamics but also contributes to the company’s robust problem-solving capabilities.

Professional Growth and Development

Career growth at Greystar Worldwide, LLC is not just a possibility—it is a priority. The company supports its employees with unmatched training programs, leadership development courses, and opportunities for networking and professional growth. This commitment ensures that every team member can reach their full potential.

Benefits and Culture

Greystar Worldwide, LLC is renowned for its vibrant culture and comprehensive benefits package designed to support the well-being and financial security of every team member. Employment at Greystar Worldwide, LLC means access to health benefits, retirement plans, and wellness programs that together create a supportive and positive workplace.

Join the Greystar Worldwide, LLC Team

Greystar Worldwide, LLC is actively hiring and looking for individuals who are passionate, curious, and driven to excel. Candidates interested in applying are encouraged to submit their resume and prepare for an interview process that values insight, experience, and a readiness to contribute to a dynamic team.

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