AdventHealth University

Director, ER Performance Improvement

AdventHealth University • $126K — $235K *
Littleton, CO 80120In-Person
Hospitals & Medical Centers
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in engineering, healthcare, business, or related field required
  • Bachelor's degree in business, engineering, computer science, or healthcare-related field required
  • 4+ years of formal management experience preferred
  • 4+ years of experience leading performance improvement projects in complex environments preferred
  • Knowledge of statistical analyses and financial variance analysis preferred

Responsibilities

  • Oversee and lead analytics, project management, and performance improvement activities for the division
  • Engage in projects to develop structural capabilities and resolve business issues
  • Serve as the liaison for division and campus leaders in translating technical work impacts to clinical care
  • Innovate and adapt service offerings and policies for the Analytics, Performance Improvement, and Project Management functions
  • Mentor leadership and teams to foster analytical and critical thinking for decision making
  • Lead interdepartmental and system-wide initiatives to enhance clinical care processes and patient experience
  • Supervise a professional team of Analysts and Project Managers, providing guidance and development opportunities

Benefits

  • Access to continual learning opportunities
  • Opportunity to mentor and develop high-performing teams
  • Engagement in innovative projects that impact clinical care
  • Leadership role over significant improvement initiatives
  • Collaborative work environment with internal and external leaders
Full Job Description
Schedule:
Full time

Shift:
Day (United States of America)

Address:
6061 S Willow Dr

City:
Greenwood Village

State:
Colorado

Postal Code:
80111

Job Description:

  • Oversee and lead strategic and operational activities related to providing analytics, project management, and performance improvement support for the division.
  • Engages in projects to develop structural capability as well solving specific business problems.
  • Serves as liaison in these functions for division and campus-level leadership, effectively translating and communicating technical work and impacts to healthcare system and clinical care.
  • Innovates, adopts, and adapts service offerings, budget, staffing, policies, and talent development for the Analytics, Performance Improvement, and Project Management functions for the division aligned with the health system-level strategy.
  • Provides direct supervision to managers for division's Analytics, Performance Improvement, and Project Management functions and the division-level organizational structure for these areas.
  • Provides indirect supervision and mentoring to other matrix reporting relationships as necessary.
  • Mentor leadership and other teams to embrace an analytical and critical thinking mindset for high - quality decision making.
  • Work effectively with internal and external Leaders to ensure prioritization and timely execution of system enhancement and process improvement projects Provides leadership for interdepartmental, campus-wide, and system-wide initiatives to achieve improvements in clinical care processes, team engagement, patient experience, volume and financial performance.
  • Provides overall leadership and support to a professional team of Data Scientists, Data Engineers, Business Analysts, Clinical Analysts, Project Managers, and Process Improvement Specialists, including proactive guidance, troubleshooting support, issue escalation, and development opportunities through timely review and feedback.

Knowledge, Skills, and Abilities:

  • Learning - Orientation to continual learning, both formal and informal. [Required]
  • Leadership - Guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services. [Required]
  • Analysis - Demonstrates ability to perform analyses and quickly discern information from data to aid in operational efficiency. [Required]
  • Execution - Demonstrates ability to effectively complete tasks through others within time constraints. [Required]
  • Project Management - Ability to plan, execute, and measure the success of major projects. [Required]
  • Organization - Proactively prioritizes needs and effectively manages resources. [Required]
  • Communication - Possesses the ability to choose and deliver the most effective medium based on audience, demonstrates talent for presentations in large groups. [Required]
  • Policies & Procedures - Develops and maintains department specific policies and articulates knowledge and understanding of organizational policies, procedures, and systems. [Required]
  • Team Skills - Conflict management and decisiveness, team-centered leadership, listening and negotiation skills, political astuteness, flexible thinking, presentation skills, results-oriented and strategic vision, budget and finance understanding, excellent personal, reasoning, and effective oral and written communication skills, physician relationships. [Required]
  • Proficient computer skills, particularly with Microsoft Office 365 suite, including collaboration and project management tools (Teams, Power BI)
  • PowerApps, Flow, Planner, Project, SmartSheet). [Required]
  • Knowledge and application of statistical analyses including financial variance analysis and statistical significance. [Preferred]
    Education:
  • Bachelor's [Required]
  • Master's [Preferred]
    Field of Study:
  • in business, engineering, computer science or healthcare related field
  • in business discipline or healthcare-related field
    Work Experience:
  • 4+ of formal management experience [Preferred]
  • 4+ of relevant experience in engineering, healthcare, business, or related field [Preferred]
  • 4+ proven experience in leading performance improvement projects, referably in a complex organizational environment [Preferred]
  • 5+ years experience [Required]
    Additional Information:
  • N/A
    Licenses and Certifications:
  • Certified Associate in Project Management (CAPM) [Preferred]
  • Project Management Professional (PMP) [Preferred]
  • Six Sigma Black Belt Certification (CSSBB) [Preferred]
    Physical Requirements: (Please click the link below to view work requirements)
    Physical Requirements - https://tinyurl.com/23km2677


Pay Range:

$126,796.80 - $235,851.20

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry
Healthcare
* Ladders Estimates

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