Schedule: Full time
Shift: Day (United States of America)
Address: 1500 SW 1ST AVE
City: OCALA
State: Florida
Postal Code: 34471
Job Description: - Leads strategic planning efforts for Environmental Services and executes plans to achieve departmental goals, regulatory compliance, and organizational objectives.
- Develops, manages, and monitors annual budgets for labor and non-labor expenses to ensure financial performance and operational efficiency.
- Establishes and maintains customer satisfaction standards, driving continuous improvement in patient and stakeholder experience.
- Administers and responds to customer feedback and survey results with timely action plans to address opportunities for improvement.
- Plans, organizes, and directs departmental operations to ensure safe, efficient, and effective service delivery.
- Develops, implements, and maintains policies, procedures, and standards in alignment with regulatory and accreditation requirements.
- Ensures compliance with all applicable regulatory agencies, including OSHA, CMS, CDC, EPA, and accreditation bodies.
- Collaborates with interdisciplinary leaders to support patient safety initiatives and enhance organizational performance.
- Utilizes data, benchmarking, and performance metrics to identify opportunities for quality improvement and operational excellence.
- Oversees hiring, performance management, and corrective actions in collaboration with Human Resources and in accordance with organizational policies.
- Promotes employee engagement through recognition, professional development, and team-building initiatives.
- Develops and oversees training, orientation, and continuing education programs for Environmental Services team members.
- Monitors departmental expenses and productivity, ensuring alignment with budget targets and labor optimization tools.
- Participates in organizational committees and provides reporting to support compliance, quality, and operational objectives.
- Other duties as assigned.
Knowledge, Skills, and Abilities:
- Must have operational, functional, and strong business acumen skills and knowledge of the Environmental Service processes, including the clinical and non-clinical areas. [Required]
- Assures current operations are compliant with government and regulatory agency guidelines. [Required]
- Computer proficiency required. [Required]
- Must have proven operational experience at the managerial level. [Required]
- Must have excellent communication, interpersonal, and general management skills, must be service oriented and able to work effectively under pressure and meet established goals and objectives. [Required]
- Demonstrated understanding of HCAHPS scoring and reporting associated with Cleanliness Performance indicators. [Required]
- Knowledge of OSHA, CMS, CDC and EPA regulations regarding the collection and disposal of hospital generated waste stream. [Required]
- Ability to communicate effectively in written format and oral presentations. [Required]
- Ability to multi-task and establish priorities. [Required]
- Ability to maintain organization in a changing environment. [Required]
- Exhibits initiative, responsibility, flexibility, and leadership. [Required]
- Possess a thorough knowledge of contract administration and office procedures. [Required]
- Ability to use working knowledge of the working environment to meet established goals and objectives. [Required]
- Financial and Accounting skills. [Required]
- Organizational skills. [Required]
- Ability to read, comprehend, and follow both written and verbal instructions. [Required]
- Keyboarding and basic computer skills. [Required]
Education:
- High School Grad or Equiv [Required]
- Bachelor's [Preferred]
Field of Study:
- in Business Administration
Work Experience:
- 1+ year of experience in a managerial position [Required]
- 3+ years of experience in environmental services (housekeeping) field [Required]
Licenses and Certifications:
- Driver's License (DL) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:$73,507.20 - $136,739.20
