Date Posted: 7/29/2026 Minimum Date Posted: 8/5/2026 Location: Woodlands, TX The salary range for this position is $190,000- $210,000.00 annually Final compensation will be determined based on experience, qualifications, and overall fit for the role. Benefits: Benefits include medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable; 401(k) with company match; paid time off; company-paid holidays; and short and long-term disability. How to Apply: Candidates may apply by clicking the "apply" button in this posting which is hosted on our careers page at https://unitedutility.com/careers Internal Employee Notice: This opportunity is being communicated internally in accordance with the Company's Recruiting Transparency and Opportunity Notice process. Current employees are encouraged to apply through our careers page at https://unitedutility.com/careers About the Role The Director, Enterprise Technology Operations serves as the operational leader for Information Technology and the VP of Data & Technology's principal operational partner. This role owns enterprise technology operations, infrastructure, cloud, cybersecurity operations, identity, endpoint management, managed service governance, and operational execution while enabling strategic initiatives across ERP, enterprise applications, data and AI. Core Responsibilities • Lead enterprise infrastructure, cloud, network and endpoint operations. • Own IT operations, service management and operational excellence. • Govern the Managed Services Provider through SLAs, KPIs and QBRs. • Own cybersecurity operations, identity and access management. • Lead vendor, asset, licensing and operational budgets. • Drive change, incident and problem management. • Build and mentor the technology operations team. • Support ERP modernization, enterprise integrations and acquisitions. • Deliver executive operational dashboards and KPIs. • Serve as operational delegate for the VP of Data & Technology. Functional Ownership • Infrastructure & Cloud • Network & Connectivity • Identity & Access Management • Cybersecurity Operations • Endpoint Management • Backup & Disaster Recovery • MSP Governance • IT Service Management • Vendor Management Success Measures • Successful MSP transition • Improved infrastructure stability • Reduced operational risk • Improved customer satisfaction • Mature operational governance • Executive KPI reporting Qualifications • 10+ years leading enterprise IT operations • Azure/Microsoft ecosystem experience • Managed services leadership • Strong executive communication • ITIL and operational governance • Utility/industrial experience preferred Application Deadline: This posting will remain open for a minimum of five (5) calendar days. The Company reserves the right to extend or close the posting based on business needs and applicable policy requirements. Important Information: Applicants may be asked: "Are you currently employed by the Company?" For standard external opportunities, this question is used for applicant classification, reporting, and workforce analytics purposes only. We do not accept unsolicited resumes or candidate submissions from third-party recruiters or staffing firms. Resumes submitted without a signed, written agreement with the Company and outside the approved HR/Recruiter process will not be reviewed or considered, and the Company will not be responsible for any associated fees.