Position SummaryAs the Director, Enterprise Architecture and Infrastructure, you will lead the strategic planning, execution, and oversight of CAQH's cloud computing and infrastructure roadmap. You will play a key leadership role in driving architectural modernization, reducing vendor reliance, and implementing secure, scalable, and cost-effective infrastructure across the enterprise. This includes defining standards and frameworks that enable CAQH to innovate quickly while ensuring operational stability, data protection, and regulatory compliance.
You will oversee a high-performing team responsible for enterprise architecture, cloud engineering, infrastructure, and DevOps. This role requires strategic vision, strong technical acumen, and the ability to partner cross-functionally to support business objectives and modernization initiatives.
The Director, Enterprise Architecture and Infrastructure is a
full-time, remote, exempt position and reports to the VP, Enterprise Architecture and Infrastructure.
Specific Responsibilities- Define and lead CAQH's cloud and infrastructure strategy in alignment with organizational goals.
- Establish and govern architectural standards for infrastructure, cloud, identity, and DevOps across the enterprise.
- Provide technical and strategic leadership for cloud modernization efforts, insourcing initiatives, and platform evolution.
- Drive secure, cost-effective adoption of Azure-based solutions, including IaaS, PaaS, and SaaS platforms.
- Oversee implementation of a Cloud Standard Operating Environment and enforce consistent architectural and operational frameworks.
- Collaborate with enterprise architects and business stakeholders to define future-state infrastructure needs.
- Guide vendor evaluation and implementation of new cloud and infrastructure technologies.
- Serve as a subject matter expert (SME) and decision-maker for critical infrastructure architecture decisions.
- Champion the adoption of infrastructure automation, observability practices, and cost optimization.
- Define and monitor key metrics to ensure reliability, performance, scalability, and regulatory compliance.
- Lead internal coordination for security posture, identity management, and business continuity planning.
- Report on progress, issues, and risks to senior leadership.
- Own end-user computing across the enterprise, including device lifecycle, warranty and refresh planning, and endpoint management (Jamf, Intune).
- Manage the outsourced IT support vendor relationship, including SLAs, escalation paths, VIP support coverage, and regular vendor performance reviews.
- Serve as incident owner for major infrastructure or end-user incidents: drive vendor escalation, root-cause analysis, and proactive status communication to leadership through resolution.
- Champion the adoption of AI tooling across infrastructure and operations, including AI-assisted engineering, diagnostics, and automation, and support the secure enterprise rollout of approved AI platforms.
Supervisory Responsibilities- Lead and manage a cross-functional team of Cloud Engineers, Infrastructure Specialists, and DevOps professionals.
- Set strategic objectives for the team aligned with enterprise IT and business priorities.
- Provide coaching, performance feedback, and career development support.
- Oversee hiring, onboarding, and ongoing development of technical staff.
- Foster a collaborative, inclusive, and high-accountability culture.
Skills- Strong knowledge of enterprise-level architecture, cloud computing (Azure preferred), and infrastructure strategy.
- Ability to translate business needs into scalable, secure infrastructure and DevOps solutions.
- Advanced knowledge of IAM, encryption, network security, and regulatory compliance (HIPAA, SOC2).
- Proven experience leading infrastructure automation (e.g., Terraform, Bicep) and CI/CD modernization efforts.
- Strategic thinking with the ability to manage complexity and prioritize effectively.
- Excellent communication skills, with the ability to engage both technical and executive audiences.
- Familiarity with Agile/Scrum/SAFe delivery methodologies.
- Hands-on fluency with AI assistants and AI developer tools (e.g., Claude, GitHub Copilot) applied to real engineering and operations work, such as infrastructure as code, log and incident analysis, and automation.
- Sound judgment on the security, privacy, and governance considerations of deploying AI tools in a regulated healthcare environment.
- Demonstrated ownership in high-severity situations, with timely, proactive communication to executive stakeholders.
Experience- 10+ years of progressive experience in IT, cloud engineering, or infrastructure architecture.
- 5+ years of leadership experience managing technical teams and strategic initiatives.
- Proven track record in designing, deploying, and optimizing cloud-native environments in Microsoft Azure.
- Experience guiding enterprise-level transformation and managing hybrid or multi-cloud environments.
- Prior experience modernizing infrastructure for .NET or similar platforms is a plus.
- Experience operationalizing AI tooling for technical teams, or a demonstrated record of using AI to accelerate infrastructure and operations delivery, strongly preferred.
Education- Bachelor's or Master's degree in Computer Science, Information Systems, or a related field strongly preferred; or equivalent combination of education and experience.
- Certification in Azure Architecture, Cloud Security, or DevOps strongly preferred.
The pay range for this role is:
190,000 - 210,000 USD per year (Remote)
