Director, Engineering - AI-First Healthcare Transformation

CenterWell Primary Care$172K — $236K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of engineering leadership experience in healthcare technology.
  • Experience leading AI-first engineering transformations with tools like Claude Code.
  • Strong knowledge of APIs, HL7, FHIR, EDI/X12 for enterprise interoperability.
  • Proficiency in cloud platforms such as Databricks and Snowflake.
  • Experience in supporting healthcare operations like Utilization Management and Value-Based Care.
  • Proven ability to manage large-scale transformations in multi-vendor environments.
  • Excellent communication skills for translating technical delivery into business impact.

Responsibilities

  • Lead and expand an engineering team focused on enterprise integrations and data platforms.
  • Drive the adoption of AI-assisted development throughout the software lifecycle.
  • Oversee delivery of Epic Tapestry and Compass Rose integration projects, managing vendor partnerships.
  • Develop architecture for clinical data platforms using advanced technologies like Databricks and Snowflake.
  • Evaluate and optimize return on AI investment within engineering processes.
  • Collaborate with product and compliance teams to create scalable AI-enabled healthcare solutions.
  • Build a high-performing engineering culture centered around AI-first principles.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement savings plan with employer contributions.
  • Generous paid time off, including personal holidays and parental leave.
  • Short-term and long-term disability insurance.
  • Life insurance and additional wellness opportunities.
Full Job Description
Become a part of our caring community
Healthcare is entering the most consequential technology shift of the next decade - and Humana is at the center of it. We're seeking a Director of Engineering to lead the AI-first transformation of our clinical technology organization, embedding AI-assisted engineering, agentic workflows, and modern data platforms directly into how we build, test, and deliver enterprise healthcare systems.

This isn't an incremental modernization role. You'll be building the engineering org of the next decade - one where AI tools like Claude are core infrastructure, not an experiment - while driving mission-critical delivery across our Epic Tapestry (Utilization Management) and Compass Rose (Care Management) platforms. If you want to look back in ten years and point to the moment healthcare engineering fundamentally changed, this is that moment.

Why This Role
  • Massive scope, real stakes. You'll help lead the technology backbone for one of the nation's largest Medicare Advantage payers, supporting millions of members through mission-critical UM and CM platforms - with a hard December 2026 UM go-live and April 2027 CM go-live.
  • AI-first, not AI-adjacent. You will own the mandate to make AI-assisted engineering (Claude Code and agentic development workflows) the default way our teams build software - not a pilot program bolted onto legacy process.
  • A decade-defining opportunity. Healthcare AI is moving from administrative automation to core clinical and operational infrastructure. You'll be one of the leaders who defines what "AI-native" engineering looks like inside a Fortune 50 payer.
  • Direct executive visibility. This role partners closely with senior technology and clinical leadership and has a direct line of sight to enterprise-level compliance and transformation initiatives (including CMS-0057 interoperability mandates).


Key Responsibilities
  • Lead and scale an engineering organization responsible for enterprise integrations, clinical data platforms, and payer/provider interoperability (APIs, HL7, FHIR, EDI/X12, Epic ecosystem).
  • Own the AI-first engineering agenda: drive adoption of AI-assisted development (e.g., Claude Code), agentic workflows, and automation across the SDLC - from requirements to testing to production support.
  • Provide technical and delivery leadership across Epic Tapestry (UM) and Compass Rose (CM) integration programs, partnering with a multi-vendor ecosystem (Deloitte, Wipro, Rackspace, Sagility) to hold delivery accountable.
  • Drive architecture and delivery for clinical and healthcare data platforms using Databricks and Snowflake.
  • Champion measurable "Return on AI Investment" (ROAI) - identifying and scaling use cases where AI materially compresses delivery timelines, testing cycles, and operational cost.
  • Partner with clinical, product, and compliance leaders to translate healthcare operations - Utilization Management, Care Management, HEDIS, STAR Ratings, and Value-Based Care - into scalable, AI-enabled technical solutions.
  • Build, mentor, and grow a high-performing engineering team, instilling an AI-first mindset and modern engineering culture as a durable capability, not a one-time initiative.
  • Represent engineering in executive and board-level conversations on technology transformation, delivery risk, and AI strategy.


What Success Looks Like

Within your first year, you will have measurably shifted how our engineering org builds software - AI-assisted development as the default, not the exception - while delivering against critical Epic UM and CM milestones. You'll have built a team that others across the enterprise look to as the model for what AI-native healthcare engineering looks like.

Use your skills to make an impact

Required Qualifications
  • 10+ years of engineering leadership experience, with significant time in healthcare technology (payer, provider, or health tech environments).
  • Demonstrated experience leading AI-first or AI-assisted engineering transformation - adoption of tools like Claude Code, Copilot, or comparable agentic/AI development platforms at team or org scale.
  • Strong technical foundation in enterprise integration and interoperability: APIs, HL7, FHIR, EDI/X12.
  • Experience with modern cloud data platforms (Databricks, Snowflake, or equivalent).
  • Proven experience supporting payer or clinical operations - UM, CM, HEDIS, STAR Ratings, or Value-Based Care.
  • Track record of leading engineering teams through large-scale platform transformation, including multi-vendor delivery environments.
  • Executive-level communication skills - able to translate technical delivery into business and clinical outcomes for senior leadership.


Preferred Qualifications
  • Direct experience with Epic Tapestry and/or Compass Rose.
  • Experience with Medicare Advantage, commercial payer, or Value-Based Care environments.
  • Cloud platform certification or deep hands-on experience (Azure, AWS, or GCP).
  • Experience standing up or scaling an AI Center of Excellence, AI governance framework, or enterprise AI adoption program.
  • Background leading teams through regulatory-driven transformation (e.g., CMS interoperability mandates).


Additional Information

Work Style: This position's work style is remote from any of the locations listed below. You must reside in close proximity to one of these locations.

Market Location Options:
  • Louisville, KY
  • Dallas/Frisco, TX
  • Washington, DC (Arlington, VA)
  • Chicago, IL
  • Fort Lauderdale, FL
  • Tampa, FL
  • New York, NY
  • Boston, MA
  • Atlanta, GA
  • Nashville, TN
  • Charlotte, NC


Reporting Structure: You will report to an Associate VP, Technology Solutions

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$172,200 - $236,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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