NIKE, Inc

Director, Employee Services

NIKE, Inc$130K — $180K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience in facility management or related fields
  • Bachelor's degree in Business, Operations, Facilities Management, Hospitality, Real Estate, or equivalent
  • Experience in leading integrated service portfolios, particularly within workplace and hospitality sectors
  • Proven ability to influence senior leaders and build trust across diverse teams
  • Strong financial management skills including contract negotiations and budget stewardship
  • Skilled in using data and analytics to drive decision-making and improve performance

Responsibilities

  • Develop and execute a long-term vision for PHK Services aligned with Nike's priorities
  • Lead a diverse portfolio covering Food Services, Sport Services, and Workplace Experience
  • Establish governance frameworks to promote service excellence and accountability
  • Design operating models that enhance efficiency and scalability in service delivery
  • Drive transformation initiatives in organizational design and supplier ecosystems
  • Influence senior leaders on decisions impacting highly visible initiatives
  • Oversee supplier partnerships and improve service through KPI and performance management
  • Create engaging experiences at the PHK Campus

Benefits

  • Opportunity to lead and innovate in a highly visible role
  • Access to a collaborative and dynamic workplace culture
  • Focus on employee experience and strategic business alignment
  • Networking with senior leaders across various departments
  • Engagement in cross-functional transformation initiatives
  • Potential for professional growth in a global brand environment
Full Job Description
WHO YOU'LL WORK WITH

The Director, PHK Services will lead across Nike's workplace services ecosystem, partnering with teams across Corporate Real Estate, Human Resources, Finance, Procurement, Security, Communications, Technology, business leadership teams, and external provider networks to deliver a seamless, differentiated campus experience.
  • 10+ years directly relevant experience
  • Bachelor's degree in Business, Operations, Facilities Management, Hospitality, Real Estate, or related field, or equivalent combination of education, experience, and training.
  • Proven experience leading complex workplace, hospitality, facilities, mobility, events, sport services, employee experience, or integrated services portfolios.
  • Demonstrated ability to influence senior leaders, build trusted partnerships, and align diverse stakeholders across matrixed organizations without direct authority.
  • Strong financial and commercial leadership experience, including supplier strategy, contract negotiations, performance management, budget stewardship, and value creation.
  • Experience using data, analytics, employee insights, financial management, and operational metrics to guide decisions and improve business outcomes.
WHAT YOU'LL WORK ON

You will define, integrate, and drive Nike's PHK Services strategy and operating model, ensuring the campus functions as a strategic business asset that supports culture, collaboration, organizational effectiveness, and enterprise priorities.
  • Develop and execute the long-term vision for PHK Services, aligning workplace experiences, campus operations, and service delivery with Nike's evolving business priorities.
  • Lead an integrated portfolio that includes Food Services, Sport Services, Events, Workplace Experience, Mobility, and Integrated Facilities Management.
  • Establish governance, operating rhythms, and performance frameworks that strengthen alignment, service excellence, accountability, and measurable business outcomes across service lines.
  • Design and implement future-state operating models that improve scalability, efficiency, accountability, service integration, and employee experience.
  • Lead enterprise transformation initiatives across organizational design, workforce strategy, supplier ecosystems, governance structures, and service delivery models.
  • Partner with senior leaders and cross-functional teams to influence decisions, align priorities, and lead communications for highly visible initiatives and organizational changes.
  • Oversee supplier partnerships, KPI frameworks, service-level agreements, performance reviews, commercial negotiations, and continuous improvement efforts across multiple providers.
  • Spearhead the activation of epic experiences at the PHK Campus!

About NIKE, Inc

Nike is a sporting goods company that designs, develops, and markets footwear, apparel, equipment, and accessory products. The company offers various categories of shoes including running, training, basketball, soccer, sport-inspired urban shoes, and kids' shoes. It also provides shoes for aquatic activities, baseball, football, cheerleading, golf, lacrosse, outdoor activities, skateboarding, tennis, volleyball, walking, wrestling, and various athletic and recreational uses. In addition, the company offers sports-inspired lifestyle apparel, athletic bags, and accessory items. Further, it provides a line of performance equipment including bags, socks, sports balls, eyewear, timepieces, electronic devices, bats, gloves, protective equipment, golf clubs, and various equipment designed for sports activities under the NIKE brand name, as well as markets apparel with licensed college and professional team and league logos. Additionally, it offers licenses to produce and sell NIKE brand swimwear, children's apparel, training equipment, eyewear, electronic devices, and golf accessories. The company also markets its products under the brand names of Converse, Chuck Taylor, All Star, One Star, Umbro, Jack Purcell, Cole Haan, Bragano, and Hurley. It sells its products to retail accounts through stores, independent distributors, and licensees, as well as through its Website, nikestore.com. As of May 31, 2009, Nike, Inc. operated 338 retail stores in the United States and 336 retail stores internationally. The company was founded in 1964 and is headquartered in Beaverton, Oregon.

Nike Careers

Join the dynamic world of Nike, Inc., a global leader in sports apparel and innovation, where your career can flourish in an environment that fosters diversity, leadership, and growth. At Nike, we believe in bringing out the best in our team members through continuous professional development and a culture that celebrates creativity and innovation. Work You’ll Do Become a part of Nike’s mission to inspire and innovate towards a better world. Engage in work that intersects with cutting-edge technology, market-leading strategies, and sustainable practices that define the future of the sports industry. Lead with us at the forefront of the global marketplace, where your skills in leadership, teamwork, and innovation can shine. Nike offers a unique position in the industry, combining deep industry expertise with a relentless pursuit of excellence. Collaborate with a diverse team of professionals who are pioneers in their fields. Nike, Inc. employs over 75,000 passionate and talented individuals worldwide, all dedicated to moving the world of sports forward. Introducing Nike’s Professional Growth and Development Opportunities We are committed to fostering an inclusive environment where every team member can succeed. Nike offers a variety of job opportunities, from in-store retail positions to corporate roles in design, marketing, and technology. Do Innovative Work Join us and contribute to our mission of bringing inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete.) Deliver targeted solutions and drive innovation through your unique perspective and skills. At Nike, Inc., your work directly contributes to our global impact. Be Part of a Great Team Engage in meaningful work that connects with consumers and impacts millions worldwide. Our team benefits from unparalleled capabilities, a commitment to diversity training, and a culture that encourages professional growth and networking. Future-Proof Your Career Advance your career with Nike’s comprehensive benefits and support systems. We provide extensive training, development programs, and leadership courses to help you reach your full potential. Explore Discover how Nike is leading in sustainable innovation and pushing the boundaries of what’s possible in the sports industry. The Nike Employment Experience Our combined efforts in innovation, culture, and leadership make Nike, Inc. not just a place to work, but a place to grow a rewarding career. Clients and employees alike look to Nike for new strategies and impactful solutions in a rapidly evolving industry. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are always on the lookout for curious, driven, creative, and solution-oriented team players. SEARCH NIKE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Nike, Inc.
Learn more about NIKE, Inc
Size
73,300 employees
Market Cap
$184.6 billion
Industry
Net Income
$2.8 billion
Founded
1964
5 Year Trend
+6.3%
Revenue
$38.2 billion
NASDAQ

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