Director, Employee Relations

Guilford Technical Community College

$77K — $87K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Business Administration, or related field
  • 7 years of professional experience in employee relations or HR
  • Experience in workplace investigations and conflict resolution
  • Proven ability to maintain confidentiality and professionalism
  • Strong verbal and written communication skills

Responsibilities

  • Advise management and staff on employee relations and workplace culture
  • Lead workplace investigations and resolve employee disputes
  • Develop and implement policies related to employee engagement and conduct
  • Coach leadership on performance management and conflict resolution
  • Ensure compliance with employment laws and organizational policies

Benefits

  • Full-time position with a focus on employee relations
  • Engagement with HR Leadership Team for strategic initiatives
  • Opportunity to influence workplace culture and employee engagement
  • Commitment to diversity and inclusion in policies
  • Development of strong professional relationships across the organization
Full Job Description
Posting Details

Position Information

Job Title
Director, Employee Relations

Status
Regular

Full Time/Part Time
Full-time

Location
Jamestown Campus

Job Description

Reporting to the Vice President of Human Resources, the Director of Employee Relations is the College's primary advisor on employee relations and workplace culture. This strategic leader partners with managers and employees to foster a respectful, inclusive, and high-performing work environment through employee relations, performance management, conflict resolution, workplace investigations, policy guidance, and leadership coaching. As a member of the HR Leadership Team, the Director advances employee engagement, supports organizational effectiveness, and ensures fair, consistent, and compliant employment practices.

Min Salary
$77,811.75

Mid Salary
$87,538.22- We offer a competitive salary package that will be determined based on the candidate's experience level and qualifications related to the job. Compensation will be commensurate with your level of experience.

Duties/Functions

Difficult Challenges

Contacts

Education Required
  • Bachelor's degree in Human Resources, Business Administration, Public Administration, Higher Education Administration, Organizational Leadership, or a related field


Education Preferred
  • PHR /SPHR (Senior Professional in Human Resources)/SHRM certification is a plus but not required.


Experience Required
  • Seven (7) years of progressively responsible professional experience in employee relations, human resources, labor relations, organizational development, or a closely related field.
  • Experience conducting workplace investigations and resolving complex employee relations issues.
  • Experience interpreting and applying employment laws, policies, procedures, and regulations
  • Experience advising managers and employees on performance management, conflict resolution, and workplace conduct matters.
  • Demonstrated ability to maintain confidentiality, exercise sound judgment, and manage sensitive matters with professionalism and discretion.
  • Strong written, verbal, interpersonal, and presentation skills.
  • Proficiency with Microsoft Office and HR information systems.


Experience Preferred
  • Prefer experience in higher education, including employee relations experience involving academic faculty.


KSA Required
  • Knowledge of federal, state, and local rules and regulations, trends, and changes related to human resources in the public sector.
  • Ability to handle difficult employment issues in a highly professional and expeditious manner.
  • Skilled in writing clearly and concisely, including presenting technical analyses and agreements with precision.
  • Ability to diffuse stressful situations in a constructive manner.
  • Ability to lead with both a decisive and consultative style, foster open communications, and proactively build positive relationships with faculty, staff, students, and diverse constituencies.
  • Ability to build strong working relationships, instilling trust and confidence in colleagues at all levels.
  • Self-motivated and able to meet critical deadlines; flexible at setting and revising priorities while managing multiple projects.
  • Exceptional presentation, facilitation, interpersonal and communication (verbal and written) skills.
  • Strong conceptual, strategic planning and problem-solving skills.
  • Ability to manage multiple projects and priorities in a dynamic environment; high level organization skills.
  • Experienced mediator with well-developed conflict resolution skills who can handle sensitive and confidential information in a professional manner.
  • Comprehensive knowledge of federal, state, and local laws, regulations, and guidelines related to affirmative action, disabilities, EEO, and civil rights.
  • Commitment to diversity and inclusion in workplace policies and practices.
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; Ability to analyze data and provide recommendations.
  • Ability to use good judgment and knowledge of legal requirements/ college policies as needed.
  • Strong skills in Human Resource Information Systems (HRIS), Excel, PowerPoint, Teams, and Word are essential.
  • Knowledge of /ability to obtain knowledge of the NC Community College System policies and procedures as related to employment.
  • Ability to maintain strict confidentiality.


KSA Preferred

Department/Job Specific Requirements
  • Must pass a background check.
  • The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:
    • Ethics
    • Safety/Shooter on Campus
    • Personal Information Protection Training (PIP)
    • Anti-Discrimination/Harassment & Title IX
    • Other training may be required as determined applicable.


Physical Demands

Physical Activity: Primarily sitting
Environmental Hazard(s): Lifting: <=20lbs.

Posting Type
Staff

Posting Detail Information

Posting Number
2026-080-REG

Open Date
06/29/2026

Close Date
07/29/2026

Open Until Filled
No

Special Instructions to Applicants

Similar Jobs

More Jobs at Guilford Technical Community College

More Education, Government & Non-Profit Jobs

Find similar Director, Employee Relations jobs: